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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews
Call Service Center (877) 897-0977

773 Reviews of Phil Wright Autoplex - Service Center

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July 12, 2022

Got me in the appointment at the correct time and got the oil change and tires rotated in a short time More

by DONALDSON_JOE19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 14, 2022 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

July 02, 2022

I dread going to this place to get anything done. Getting anything done takes forever. It should not take 2+ hours for an oil change or get two tires put on More

by MateoC
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank
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Jul 05, 2022 -

Phil Wright Autoplex responded

Mateo, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Phil Wright Autoplex Team

June 30, 2022

Good prices. Excellent salesmen, staff and service. Friendly and helpful customer service. Nice vehicles. Good trade in. More

by DBARNHOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regina Hybner
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Jul 01, 2022 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

June 30, 2022

Dwayne and service department Awesome people to work with.. Very professional, friendly and courteous. I will be back. More

by DAHILL1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne
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Jul 01, 2022 -

Phil Wright Autoplex responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Phil Wright Autoplex Team

June 22, 2022

Pleasant. Professional. Good customer relations. Creed Chronister particularly helpful in answering questions about the vehicle More

by NYPHINNY
Recommend Dealer
Yes
Employees Worked With
Creed Chronister
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Jun 24, 2022 -

Phil Wright Autoplex responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Phil Wright Autoplex Team

June 22, 2022

Great people and great service at Phil Wright Autoplex! Nice facilities and cool during this hot weather. More

by DUSQUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisors
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Jun 24, 2022 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

June 18, 2022

Good Friendly M/ Helpful Ppl & Good Service. Got Me In & Out, Focused On The Job Right Away. More

by TYRELLEE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Manning
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2022 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

June 17, 2022

Very friendly employees. Always professional. I was asked 3 times by different employees if I was doing ok and needed anything while I was waiting. More

by RSMITHLAWSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2022 -

Phil Wright Autoplex responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Phil Wright Autoplex Team

June 15, 2022

Great customer service was able to get the parts needed and had me back on the road within a few hours provided shuttle service as well More

by SWEEDENS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
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Jun 17, 2022 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

June 11, 2022

Craig eent above and beyond to identify the issue with my truck even taking a ride to ensure we were on the same page More

by HAYDONARNOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
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Jun 15, 2022 -

Phil Wright Autoplex responded

Hi HAYDONARNOLD and thank you for your kind words. We are very happy to hear that Craig was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Phil Wright Autoplex Team

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