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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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October 26, 2022

I had repairs done on Monday that didn't go quite right and Dwayne got my car right in on Tuesday and had the repairs done immediately. Wonderful and professional service department. Can't say enough about More

by lmsanders56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne
Oct 28, 2022 -

Phil Wright Autoplex responded

Hello, thank you for taking the time to write this review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Phil Wright Autoplex and we look forward to your continued business! Sincerely, The Phil Wright Autoplex Team

October 15, 2022

They are amazing! ! It was a wonder experience working with them to find my vehicle. More

by tanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, The Phil Wright Autoplex Team

October 15, 2022

It's a excellent dealership they've always fixed everything that they said that they would do and I've always had good luck there More

by DARRELLFORD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Hubbart, Keith Holbrook, Zack Saxon, Blaine Holloway
Oct 18, 2022 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

October 09, 2022

AS ALWAYS, THE SERVICE PROVIDER LISTENED CAREFULLY TO MY REQUESTS, MADE NOTES, PASSED THE INFO ON TO THE SERVICE TECHS, GOT MY WORK DONE AND GOT MY CAR BACK TO ME ON TIME. More

by LAVOINKETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DWAYNE and KELLY
Oct 11, 2022 -

Phil Wright Autoplex responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Phil Wright Autoplex Team

October 08, 2022

Repaired my car within 24 hours from having to get it towed. Service was great. More

by CHRISSYDPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 11, 2022 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

October 08, 2022

I dropped my truck off to have the fuel pump replaced and was told it’d be two weeks before they could get me in. After 3 weeks and no word from the dealer I called and they said they’d have it done in the n More

by KALEBTUNNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Maintenance
Oct 10, 2022 -

Phil Wright Autoplex responded

Providing top-notch customer service is the goal we always strive for, and it appears that your experience does not reflect those standards. We would appreciate the opportunity to hear more about your experience and work with you towards a resolution. Please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

September 29, 2022

The service department at this dealership is absolutely phenomenal. They treated me with respect during a stressful situation of my transmission leaking. They were very professional and polite! More

by LEXIDYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names :(
Sep 30, 2022 -

Phil Wright Autoplex responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Phil Wright Autoplex Team

September 25, 2022

My experience has always been great @ Phil Wright. They are pleasant and professional and they always keep me informed. I highly recommend them if you need a repair or are in the market for a new car. More

by VTINERELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashlyn
Sep 27, 2022 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

September 24, 2022

Always great service. Thanks everyone. Being able to get a ride to work in the morning really helps. Thanks again Phil Wright service team. More

by CGOODW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

September 13, 2022

They give u alot of attention when u r shopping for a vehicle and even about a year after u purchase a vehicle from them...after that...they just send u a bunch of useless coupons and junk mail and most More

by CRC72063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Phil Wright Autoplex responded

Thank you for sharing this review regarding your experience with us. we would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

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