Phil Wright Autoplex - Service Center

Dewayne, Kelli, and Ashlyn were awesome to work with on my service visit.. Replaced the tires and an alignment this go around. my service visit.. Replaced the tires and an alignment this go around. More

The service personnel are pleasant attentive and excellent to work with. They are very thorough and I am very confident that they know their business. excellent to work with. They are very thorough and I am very confident that they know their business. More

As always the service desk was very friendly. They got me in and out quickly on my oil change. They got me in and out quickly on my oil change. More

This was service appointment for my 2021 GMC 3500 dually. All went well except I had to return the next day to have my tires properly rotated. They were originally rotated as if they were the aluminu dually. All went well except I had to return the next day to have my tires properly rotated. They were originally rotated as if they were the aluminum wheel set when they were actually all identical steel wheels which is a different rotation order. Now we all know for next visit. More

Staff in Service Dept were courteous, friendly and professional. Went in for oil change and tire rotation, work was done quickly. professional. Went in for oil change and tire rotation, work was done quickly. More

The costumer service is horrible. I have air bag issues on a brand new 2022 silverado, it has not been fixed. When I bought the truck new it had very few miles on it, they had to send I have air bag issues on a brand new 2022 silverado, it has not been fixed. When I bought the truck new it had very few miles on it, they had to send it to LR to put leather seats in it and gave it back to me with over 400 miles on it. John David couldn't give me a good reason why or try to find out. My chip for my heated seats I been waiting for for almost a year have been available for 2 months and still has not been put in. Pretty sure they gave them to someone else. The service manager called my wife, not me and said I wasn't aloud at the dealership any more because I was rude to the secretary. Little did they know I have every conversation I have had with them recorde. These ratings are misleading, they lie and intimidate costumers if they push back on there lies.The culture that the general manager grows down there is aggressive, dark and nasty. I could go on and on what they have done to me and 100s of others. They will put below how much they care about costumers and they ABSOLUTELY DONT. For example: to this day they have not even called to retrofit my chip, or take care of the safety malfunction. This is a horrible place and most the people match. I'm pretty sure this site favors dealerships and not completely honest with the costumers trying to get real reveiws. Everything has to be carefully worded so not to make the dealerships look to bad. More

Lady at service desk was helpful and friendly. The service workers are always top notch. Wait was a little longer than normal and coffee was cold. The service workers are always top notch. Wait was a little longer than normal and coffee was cold. More

Good place to get your car fixed correctly the first time, might take a little bit to get in but worth the wait. I thought my bill was a little high on my last repair and service got the mechanic and he time, might take a little bit to get in but worth the wait. I thought my bill was a little high on my last repair and service got the mechanic and he politely explained everything he had to do for the repair and it made sense then. They always take good care of my vehicles and glad they are there for me. More

Was there for a oil change and the tires wasn't rotated. Makes me wonder what else wasn't done. Makes me wonder what else wasn't done. More

I didn’t have service with you. Remove my email from your data base. I will be sending cease and desist letter with my next correspondence . Remove my email from your data base. I will be sending cease and desist letter with my next correspondence . More