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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
799 Reviews
Call Service Center (877) 897-0977

799 Reviews of Phil Wright Autoplex - Service Center

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April 23, 2023

The service is excellent! They did my oil change in a timely manor and the staff was very respectable. They noticed a few other items that may need to be addressed next time. More

by NCI.LAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Phil Wright Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

April 15, 2023

Good service🥰They took care of my husband vehicle went we go to there and it’s really so fast,people are so helpful🥰 More

by emiosjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

April 13, 2023

GREAT SERVICE AND FIT ME IN TO SERVICE MY TRUCK FIRST THING IN THE MORNING More

by L67MONTEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOT, SURE
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Apr 14, 2023 -

Phil Wright Autoplex responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Phil Wright Autoplex Team

April 13, 2023

Did a great job and on time Did what I asked for Easy to with employees More

by TENASPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Wright
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Apr 14, 2023 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

April 11, 2023

I was without my truck for almost 4 weeks because of a $5 brake line. I ended up getting the part for them and the day after I got my truck back, I received multiple warning lights about low brake fluid. One More

by RILEYKEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts Manager, Service Manager, Service Associate.
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Apr 13, 2023 -

Phil Wright Autoplex responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Phil Wright Autoplex Team

April 08, 2023

I always use GMC service department because they are so knowledgeable about our vehicle and do great work More

by FIRECAPTAIN8068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
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Apr 11, 2023 -

Phil Wright Autoplex responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Phil Wright Autoplex. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Phil Wright Autoplex Team

April 08, 2023

Our Buick was in for routine maintenance only. The receiving advisor (Ashlyn) was very courteous and direct. Service at Phil Wright is always fast and thorough. More

by SPJWEST
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlyn in Advising is very courteous and professional.
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Apr 11, 2023 -

Phil Wright Autoplex responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Ashlyn does for Phil Wright Autoplex and our customers. Hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

April 03, 2023

Pleasant service experience. Kelly and Dewayne did what they said they were going to do. More

by JCRAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Phil Wright Autoplex responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Kelly and Dewayne do for Phil Wright Autoplex and our customers. Hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

March 27, 2023

Very pleased with my vehicle even with multiple issues from new. Phil Wright does a great job More

by THSIMS1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

March 23, 2023

Phil Wright Chev seems to find appointment times that fit my schedule. Their staff is friendly and professional More

by Coach ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Phil Wright Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team

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