Phil Wright Autoplex - Service Center

We had a service problem, but they took good care of it! Kelly took care of the problem ! Kelly took care of the problem ! More

For fast freindly service we use Phil Wright Autoplex Danial and Dwayne to a great Job for their customers Danial and Dwayne to a great Job for their customers More

Dewayne works for me and phil wright. he takes care of both of us. Friendly. Very knowledgeable. Have been montoring my oil consumption since I bought my truck from Phil Wright. I am A r he takes care of both of us. Friendly. Very knowledgeable. Have been montoring my oil consumption since I bought my truck from Phil Wright. I am A returning customer , bought 3 vechiles from them. More

Dewayne, Kelli, and Ashlyn were awesome to work with on my service visit.. Replaced the tires and an alignment this go around. my service visit.. Replaced the tires and an alignment this go around. More

Frank was great. He ran several test to try to ID my issue. He was very easy to do business with. He ran several test to try to ID my issue. He was very easy to do business with. More

As always the service desk was very friendly. They got me in and out quickly on my oil change. They got me in and out quickly on my oil change. More

The service personnel are pleasant attentive and excellent to work with. They are very thorough and I am very confident that they know their business. excellent to work with. They are very thorough and I am very confident that they know their business. More

This was service appointment for my 2021 GMC 3500 dually. All went well except I had to return the next day to have my tires properly rotated. They were originally rotated as if they were the aluminu dually. All went well except I had to return the next day to have my tires properly rotated. They were originally rotated as if they were the aluminum wheel set when they were actually all identical steel wheels which is a different rotation order. Now we all know for next visit. More

Staff in Service Dept were courteous, friendly and professional. Went in for oil change and tire rotation, work was done quickly. professional. Went in for oil change and tire rotation, work was done quickly. More

The costumer service is horrible. I have air bag issues on a brand new 2022 silverado, it has not been fixed. When I bought the truck new it had very few miles on it, they had to send I have air bag issues on a brand new 2022 silverado, it has not been fixed. When I bought the truck new it had very few miles on it, they had to send it to LR to put leather seats in it and gave it back to me with over 400 miles on it. John David couldn't give me a good reason why or try to find out. My chip for my heated seats I been waiting for for almost a year have been available for 2 months and still has not been put in. Pretty sure they gave them to someone else. The service manager called my wife, not me and said I wasn't aloud at the dealership any more because I was rude to the secretary. Little did they know I have every conversation I have had with them recorde. These ratings are misleading, they lie and intimidate costumers if they push back on there lies.The culture that the general manager grows down there is aggressive, dark and nasty. I could go on and on what they have done to me and 100s of others. They will put below how much they care about costumers and they ABSOLUTELY DONT. For example: to this day they have not even called to retrofit my chip, or take care of the safety malfunction. This is a horrible place and most the people match. I'm pretty sure this site favors dealerships and not completely honest with the costumers trying to get real reveiws. Everything has to be carefully worded so not to make the dealerships look to bad. More