Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Phil Wright Autoplex - Service Center

Russellville, AR

4.5
799 Reviews
Call Service Center (877) 897-0977

799 Reviews of Phil Wright Autoplex - Service Center

Sort by
June 04, 2023

Ease of making appointment and friendly associates. The only issue I had was receiving a quote for Goodyear tires and seeing that Cooper tires were installed without explanation of the change. I plan More

by MAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
Report | Print
Jun 06, 2023 -

Phil Wright Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us to discuss anything in greater detail. Sincerely, The Phil Wright Autoplex Team

May 27, 2023

Phil Wright service is Very courteous and on the mark with taking care of you and your vehicle. More

by suzannecrainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Phil Wright Autoplex responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Phil Wright Autoplex Team

May 24, 2023

I was impressed with how quickly my service was completed. Dewayne made the whole process effortless! Thank you! More

by JESSICAGCOLE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
Report | Print
May 26, 2023 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

May 21, 2023

Dissappointed. I have to take my vehicle back to be properly repaired which means another trip to the service department and another couple of hours of wait time. More

by cte47050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
May 23, 2023 -

Phil Wright Autoplex responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

May 08, 2023

Dwaine always and the rest in the dept. take care of my truck and me.Technicians do a great job. Vehicle is returned from service as clean as when brought in. Thanks T.G.C.Jr. More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne, Kelli, and Ashlyn were awesome to work with on my service visit
Report | Print
May 12, 2023 -

Phil Wright Autoplex responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Phil Wright Autoplex Team

May 07, 2023

Great service for a fair price. Technicians do a great job. Vehicle is returned from service as clean as when bright in. More

by ltr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department personnel
Report | Print
May 10, 2023 -

Phil Wright Autoplex responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Phil Wright Autoplex, we value our customers and we look forward to seeing you down the road. Sincerely, The Phil Wright Autoplex Team

May 07, 2023

Amazing to deal with! Best experience I’ve ever had! Would definitely recommend for anyone. More

by randy_robnett
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
Report | Print
May 10, 2023 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

May 04, 2023

Super nice and very helpful. Took their time to fix my car and made sure the loaner was first rate. More

by RICHANDPEGBARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Tristan. He was great 5 stars
Report | Print
May 05, 2023 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

May 02, 2023

PWA goes above and beyond to ensure their customers are taken care of every single time! More

by sarajondahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edens and Aaron
Report | Print
May 04, 2023 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

May 01, 2023

Always great service! Always great service! Always great service! Always great service! Always great service! More

by ADAM.CHILDERS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
May 03, 2023 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

1
...
16
17
18
...
80