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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews
Call Service Center (877) 897-0977

773 Reviews of Phil Wright Autoplex - Service Center

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May 07, 2023

Great service for a fair price. Technicians do a great job. Vehicle is returned from service as clean as when bright in. More

by ltr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department personnel
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May 10, 2023 -

Phil Wright Autoplex responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Phil Wright Autoplex, we value our customers and we look forward to seeing you down the road. Sincerely, The Phil Wright Autoplex Team

May 04, 2023

Super nice and very helpful. Took their time to fix my car and made sure the loaner was first rate. More

by RICHANDPEGBARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Tristan. He was great 5 stars
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May 05, 2023 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

May 02, 2023

PWA goes above and beyond to ensure their customers are taken care of every single time! More

by sarajondahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edens and Aaron
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May 04, 2023 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

May 01, 2023

Always great service! Always great service! Always great service! Always great service! Always great service! More

by ADAM.CHILDERS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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May 03, 2023 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Phil Wright Autoplex Team

April 23, 2023

The service is excellent! They did my oil change in a timely manor and the staff was very respectable. They noticed a few other items that may need to be addressed next time. More

by NCI.LAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Phil Wright Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

April 15, 2023

Good service🥰They took care of my husband vehicle went we go to there and it’s really so fast,people are so helpful🥰 More

by emiosjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

April 13, 2023

GREAT SERVICE AND FIT ME IN TO SERVICE MY TRUCK FIRST THING IN THE MORNING More

by L67MONTEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOT, SURE
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Apr 14, 2023 -

Phil Wright Autoplex responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Phil Wright Autoplex Team

April 13, 2023

Did a great job and on time Did what I asked for Easy to with employees More

by TENASPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Wright
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Apr 14, 2023 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

April 11, 2023

I was without my truck for almost 4 weeks because of a $5 brake line. I ended up getting the part for them and the day after I got my truck back, I received multiple warning lights about low brake fluid. One More

by RILEYKEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts Manager, Service Manager, Service Associate.
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Apr 13, 2023 -

Phil Wright Autoplex responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Phil Wright Autoplex Team

April 08, 2023

I always use GMC service department because they are so knowledgeable about our vehicle and do great work More

by FIRECAPTAIN8068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
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Apr 11, 2023 -

Phil Wright Autoplex responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Phil Wright Autoplex. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Phil Wright Autoplex Team

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