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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
773 Reviews

773 Reviews of Phil Wright Autoplex - Service Center

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June 17, 2023

Good service Friendly seles person good attention best car in Russellville are good I g More

by ESAUMORENO126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Phil Wright Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Phil Wright Autoplex Team

June 17, 2023

They always treat their customers with respect. They’re very professional and take pride in their work! More

by DIANEWRIGHT32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Phil Wright Autoplex responded

Thank you for the glowing review, Diane! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Phil Wright Autoplex Team

June 14, 2023

From purchasing my vehicle to using the service department, Phil Wright has made everything easy. Cody is a great salesman, and the nicest person I’ve ever bought a car from. I will gladly return t More

by Amber BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody , Keith Holbrook
Jun 17, 2023 -

Phil Wright Autoplex responded

Amber, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Phil Wright Autoplex Team

June 10, 2023

Pleasant person to sign me in, good oil change experience. Would be 5 stars if it had taken less than 1 1/2 hours. More

by jrlowelljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Phil Wright Autoplex responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Phil Wright Autoplex Team

June 04, 2023

Ease of making appointment and friendly associates. The only issue I had was receiving a quote for Goodyear tires and seeing that Cooper tires were installed without explanation of the change. I plan More

by MAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
Jun 06, 2023 -

Phil Wright Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us to discuss anything in greater detail. Sincerely, The Phil Wright Autoplex Team

May 27, 2023

Phil Wright service is Very courteous and on the mark with taking care of you and your vehicle. More

by suzannecrainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Phil Wright Autoplex responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Phil Wright Autoplex Team

May 24, 2023

I was impressed with how quickly my service was completed. Dewayne made the whole process effortless! Thank you! More

by JESSICAGCOLE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
May 26, 2023 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

May 21, 2023

Dissappointed. I have to take my vehicle back to be properly repaired which means another trip to the service department and another couple of hours of wait time. More

by cte47050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 23, 2023 -

Phil Wright Autoplex responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Phil Wright Autoplex Team

May 08, 2023

Dwaine always and the rest in the dept. take care of my truck and me.Technicians do a great job. Vehicle is returned from service as clean as when brought in. Thanks T.G.C.Jr. More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne, Kelli, and Ashlyn were awesome to work with on my service visit
May 12, 2023 -

Phil Wright Autoplex responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Phil Wright Autoplex Team

May 07, 2023

Amazing to deal with! Best experience I’ve ever had! Would definitely recommend for anyone. More

by randy_robnett
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
May 10, 2023 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

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