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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
789 Reviews
Call Service Center (877) 897-0977

789 Reviews of Phil Wright Autoplex - Service Center

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September 28, 2023

Very good customer service. The problem was analysed quickly and my options explained clearly. Replacement parts were installed quickly and the total cost was below the quoted e More

by DONA2KAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 29, 2023 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

September 28, 2023

Frank was awesome. Completed the repairs in less than the estimated time. Everyone was knowledgeable and friendly More

by jaw0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, service girl
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Sep 29, 2023 -

Phil Wright Autoplex responded

It’s great to know that Frank provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Phil Wright Autoplex Team

September 25, 2023

The staff at the service department were all helpful and friendly. The service was prompt and well done. More

by VTINERELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Sep 27, 2023 -

Phil Wright Autoplex responded

We appreciate your kind words about our service team. Thank you for choosing Phil Wright Autoplex for your vehicle needs. Sincerely, The Phil Wright Autoplex Team

September 24, 2023

Very first time I bought my vehicle in for service and they were very nice and quick with the service More

by willdman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember any names
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Sep 26, 2023 -

Phil Wright Autoplex responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Phil Wright Autoplex Team

September 23, 2023

Great dealership to work with. Keith Holbrook is the best! He will always do everything he can to make his customers the best deal possible. More

by KCHOLBROOK1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Holbrook
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Sep 26, 2023 -

Phil Wright Autoplex responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Phil Wright Autoplex Team

September 21, 2023

Great people to work with great service I would recommend any one and great staff More

by dealwilliam462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

September 18, 2023

Phil Wright Autoplex is consistently the best auto dealership I have ever done business with, both in sales and service. More

by Richard Nickols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig and Ashlyn.
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Sep 20, 2023 -

Phil Wright Autoplex responded

Richard, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Phil Wright Autoplex Team

September 16, 2023

Phil Wright has the best service department,Dwayne and staff are the best I have ever dealt with. All of their staff are super nice people,very knowledgeable! Terry Caston Jr. More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT.
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Sep 19, 2023 -

Phil Wright Autoplex responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

September 14, 2023

Staff is wonderful, they always take great care of us! They got me in and out in a timely manner More

by haleighrenae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk- the service dept
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Sep 15, 2023 -

Phil Wright Autoplex responded

Haleigh, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Phil Wright Autoplex Team

September 11, 2023

Always the best treatment around! Friendly, kind and considerate. Fantastic job repairing my car. This is a HUGE reason to shop here - treat you like family. More

by slh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne and Craig
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Sep 13, 2023 -

Phil Wright Autoplex responded

Thank you for your kind words. We feel our service department is what makes Phil Wright Autoplex special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Phil Wright Autoplex Team

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