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Phil Wright Autoplex - Service Center

Russellville, AR

4.5
789 Reviews
Call Service Center (877) 897-0977

789 Reviews of Phil Wright Autoplex - Service Center

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December 18, 2023

Fast and friendly service. I forgot to mention that I have paid for the service package. They took care of it quickly and graciously. More

by price_dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 19, 2023 -

Phil Wright Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

December 11, 2023

I have full confidence in everyone at a Phil Wright Chevrolet. I know that I can trust the technicians to take good care of my vehicle, and from the service counter to the checkout, they care about me. More

by JACQUELINE.K.DUVALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2023 -

Phil Wright Autoplex responded

Thank you for putting your trust in Phil Wright Autoplex! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Phil Wright Autoplex Team

December 09, 2023

Service was outstanding as usual Service team took very good care of me Very glad to have your support More

by Geneva Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne in GM service
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December 09, 2023

Service was outstanding as usual Service team took very good care of me Very glad to have your support More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne, Kelli, and Ashlyn were awesome to work with on my service visit
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Dec 11, 2023 -

Phil Wright Autoplex responded

Thank you for writing this amazing review for our team! At Phil Wright Autoplex, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Phil Wright Autoplex Team

December 01, 2023

Prompt attention to stated concern. Determined that concern was covered by drivetrain warranty. Scheduled date of service and completed service on agreed upon date. More

by DESMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne in service department
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Dec 04, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

December 01, 2023

The dealership redeemed themselves by the time I left but the attitude of one service manager was terrible when I arrived. Dewayne was very nice and truly help me and my family get back on the road. They did More

by BILL@LEGACYCPADVISORS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Hipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Phil Wright Autoplex responded

Thank you for visiting Phil Wright Autoplex’s service department, Bill. We are glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

November 24, 2023

They’re amazing i was taken care of by the best they did everything they could to make my experience wonderful I’m so proud to be a GMC owner the only thing they could have done better was to detail my dirt More

by MUSTANG05MAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauntisy Ayers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Phil Wright Autoplex responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Phil Wright Autoplex Team

November 21, 2023

Considerate of my "emergency" situation and took my car in for a new battery right away. More

by MAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager and staff
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Nov 22, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

November 19, 2023

Very friendly and really take care of your needs and wants !! They repaired my vehicle and installed my tires that I bought and did an excellent job More

by BRANDONSTONE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 21, 2023 -

Phil Wright Autoplex responded

Thank you for your outstanding rating about our service department, Brandon. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Phil Wright Autoplex Team

November 16, 2023

Got my vehicle right in, and kept me informed on what they were doing. Good job! More

by CSSCK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names
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Nov 17, 2023 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team

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