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Phil Wright Autoplex - Service Center
Russellville, AR
812 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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812 Reviews of Phil Wright Autoplex - Service Center
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June 23, 2025
Fast, courteous, and affordable. The “wait” was reasonable and comfortable. Everyone involved performed their duties and left this customer happy! Thank you, Phil Wright! The “wait” was reasonable and comfortable. Everyone involved performed their duties and left this customer happy! Thank you, Phil Wright! More
by gdroyiv1948
Verified CustomerEmployees Worked With
June 21, 2025
Moisés and the whole team were friendly, courteous, and professional. The oil change and tire rotation was completed in no time at all. Overall, I had an excellent experience! professional. The oil change and tire rotation was completed in no time at all. Overall, I had an excellent experience! More
by Elizabeth L.
Employees Worked With
Moises
June 07, 2025
Your Service guys are the best. They are accommodating, very professional in their recommendations (new tires and belts), and follow up immediately if they see an issue that might b They are accommodating, very professional in their recommendations (new tires and belts), and follow up immediately if they see an issue that might be a surprise on the road in the near future. I always feel safe after they check my cars out. I also like your system of instant messaging and a phone call when the vehicle is ready. I appreciate too your Veterans discount policy. More
by bill
Employees Worked With
All of the Service Department
June 05, 2025
The service is great. The people is great working with you rotate and very friendly The people is great working with you rotate and very friendly More
by dealwilliam462
Employees Worked With
June 01, 2025
This minimum word is is ridiculous That being said the service I received was very good service I received was very good More
by workinghard50
Employees Worked With
June 01, 2025
Had radio problems and they replaced the battery cables and so far so good hopefully that fixed the problem but as far as vibrations go GM hasn’t found a fix for that or if they have they don’t want anybod and so far so good hopefully that fixed the problem but as far as vibrations go GM hasn’t found a fix for that or if they have they don’t want anybody knowing what’s causing it More
by HARMRANDY
Employees Worked With
Bryan
May 14, 2025
I was called on the early Friday afternoon (5/9/2025) and informed my vehicle was complete and ready to be picked up. I informed the caller I was out of town and would there on Monday 5/12/2025. I was told informed my vehicle was complete and ready to be picked up. I informed the caller I was out of town and would there on Monday 5/12/2025. I was told that would be fine. At 8:15 am on Monday I went to pay for the repairs only to be told my vehicle was still being repaired. I was informed it would be probably another hour. I left the dealership and was called 3.5 hrs later to inform me the repair was completed. I once again returned to the dealership to get my vehicle. Upon arrival at my home, I discovered the fuse cover panel had not been installed after service. It was laying in the passenger floor. I reinstalled the panel myself, and threw away the replaced part. More
by GARRY2U
Employees Worked With
Moises was my service advisor for the repairs.
