Phil Wright Autoplex - Service Center
Russellville, AR
770 Reviews of Phil Wright Autoplex - Service Center
We went in for warranty work and they would not cover under warranty. Ended up having to pay them to get it to take to another dealer for the warranty work. Will not be doing business with this dealershi under warranty. Ended up having to pay them to get it to take to another dealer for the warranty work. Will not be doing business with this dealership ever again. More
Jake and the parts manager took care of me. They ordered new window for my front of truck 2019 GMC Denali had it put in by glass company. Did fantasticjob. Thank you for the profesional peo They ordered new window for my front of truck 2019 GMC Denali had it put in by glass company. Did fantasticjob. Thank you for the profesional people at Phil Wright More
I was traveling from Vermont to Arizona towing a fifth wheel RV when my transmission failed on I-40. I prayed for guidance and the next thing you know I’m off the interstate and I found Phil Wright Autop wheel RV when my transmission failed on I-40. I prayed for guidance and the next thing you know I’m off the interstate and I found Phil Wright Autoplex. Siri helped a little. They gave me a spot to unhook my trailer and took the truck in for diagnostics and determined I needed a new transmission. I was able to stay in my rv while they offered a transmission for my truck. The transmission showed up the next morning and they had it installed by early afternoon. I couldn’t believe it. I was repaired and back on the road. They even loaned me a car for as long as I needed. Great people make a great dealership. I highly recommend them. More
I have a radio issue that GM does not know how to fix! !!!! I was told it’s a software issue that has not been identified for at least a year. !!!! I was told it’s a software issue that has not been identified for at least a year. More
The associate that helped me was efficient, quick and knowledgeable. But, this happens every time I go to the Service Dept. I always get great service. BRAVO!!!!!! knowledgeable. But, this happens every time I go to the Service Dept. I always get great service. BRAVO!!!!!! More
Was very easy to get the work done and they were very nice to me and friendly nice to me and friendly More
Always cordial and courteous. David was very thorough and all service, including a recall part replacement, was done in a timely manner. All body panel parts removed, in order to David was very thorough and all service, including a recall part replacement, was done in a timely manner. All body panel parts removed, in order to replace recall parts, were reassembled to factory position and alignment. Thanks again! More
Very pleasant over the phone when making my oil change appointment. I asked that the cabin filters be checked and changed if needed. They rotated the tires, checked fluids etc. Turns out cabin filters wer appointment. I asked that the cabin filters be checked and changed if needed. They rotated the tires, checked fluids etc. Turns out cabin filters were ok! Great service, friendly staff. So glad I went to the dealership for this routine service! More