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Phil Wright Autoplex - Service Center
Russellville, AR
799 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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799 Reviews of Phil Wright Autoplex - Service Center
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April 19, 2025
We had an issue with the phone charging system in the vehicle. They ordered parts and when the parts came in we scheduled to have them installed. When we dropped it off we added an oil change and tire ro vehicle. They ordered parts and when the parts came in we scheduled to have them installed. When we dropped it off we added an oil change and tire rotation. The service department took care of everything on the same day. Great job Phil Wright. More
by Mike Lacefield
Verified CustomerEmployees Worked With
Service Department
April 10, 2025
I had a problem with my car. I arrived early and they got right on getting it diagnosed. It didn't have a check engine light on but definitely had some thing. It had what I calle I arrived early and they got right on getting it diagnosed. It didn't have a check engine light on but definitely had some thing. It had what I called a jerk but it was a coil jumping fire but only like a second and not enough to pop a code. Anyway they got it fixed and got me back on the road in the same day. Thank you service department. More
by CANDDSCOTT
Employees Worked With
Brian, I don't know technicians name
April 06, 2025
The salesman was great! Service department took care of the problem and a timely matter and under warranty. And all it was a very pleasurable experience.. Service department took care of the problem and a timely matter and under warranty. And all it was a very pleasurable experience.. More
by kerryflorian
Employees Worked With
Erick Garcia 5 star
March 30, 2025
Had a great experience with our salesman Erick Garcia. He was very helpful and knowledgeable of the vehicle we were looking at. Answered all of our questions and made us feel valued as a customer. I would He was very helpful and knowledgeable of the vehicle we were looking at. Answered all of our questions and made us feel valued as a customer. I would recommend Erick to anyone looking for a new vehicle. More
by T.ROLLANS
Employees Worked With
Erick Garcia
March 22, 2025
Service department was friendly and knowledgeable. Very pleased with the serice/work done on my vehicle. Very pleased with the serice/work done on my vehicle. More
by MJ23JTC
Employees Worked With
March 19, 2025
It took several days past my appointment to even hear anything from them about my car. Upon receiving my car back one of the things they claim was fixed and charged me $880 on was still an issue. I don' anything from them about my car. Upon receiving my car back one of the things they claim was fixed and charged me $880 on was still an issue. I don't have enough free time to bring it back in for something they didn't guarantee that they wouldn't charge me more. Aside from that mechanical issues were resolved. More
by zach.zach.jimerson
Employees Worked With
Moises
March 10, 2025
First time I took my car diagnosed it as a vacuum leak so had to take it back a second time and it was diagnosed as a catalytic converter, down stream o2 sensor and right side cv axel and now it's back for a had to take it back a second time and it was diagnosed as a catalytic converter, down stream o2 sensor and right side cv axel and now it's back for a 3rd time I believe because the cv axel failed on me Sunday afternoon March 9th of 2025. Called me back and said it was the transmission line that goes to the radiator, the clip was missing. So having to pay for a new clip and transmission fluid. I don't believe that is right because they were the ones that worked on it last. More
by blue_eyed_fireman24
Employees Worked With
Brian
