Phil Wright Autoplex - Service Center

Had a great experience with our salesman Erick Garcia. He was very helpful and knowledgeable of the vehicle we were looking at. Answered all of our questions and made us feel valued as a customer. I would He was very helpful and knowledgeable of the vehicle we were looking at. Answered all of our questions and made us feel valued as a customer. I would recommend Erick to anyone looking for a new vehicle. More

Service department was friendly and knowledgeable. Very pleased with the serice/work done on my vehicle. Very pleased with the serice/work done on my vehicle. More

The staff is very nice and helpful they understood my problem and fixed it in a timely fashion and a fair price problem and fixed it in a timely fashion and a fair price More

It took several days past my appointment to even hear anything from them about my car. Upon receiving my car back one of the things they claim was fixed and charged me $880 on was still an issue. I don' anything from them about my car. Upon receiving my car back one of the things they claim was fixed and charged me $880 on was still an issue. I don't have enough free time to bring it back in for something they didn't guarantee that they wouldn't charge me more. Aside from that mechanical issues were resolved. More

First time I took my car diagnosed it as a vacuum leak so had to take it back a second time and it was diagnosed as a catalytic converter, down stream o2 sensor and right side cv axel and now it's back for a had to take it back a second time and it was diagnosed as a catalytic converter, down stream o2 sensor and right side cv axel and now it's back for a 3rd time I believe because the cv axel failed on me Sunday afternoon March 9th of 2025. Called me back and said it was the transmission line that goes to the radiator, the clip was missing. So having to pay for a new clip and transmission fluid. I don't believe that is right because they were the ones that worked on it last. More

Very good customer service! ! They have a Very Knowledgeable and Caring staff!! I would recommend them to everybody!! ! They have a Very Knowledgeable and Caring staff!! I would recommend them to everybody!! More

I know I pay a little more to have my car regularly serviced at the dealership. But, for me, the and peace of mind I get from Phil Wright’s service department is worth it. I’m always confident they g serviced at the dealership. But, for me, the and peace of mind I get from Phil Wright’s service department is worth it. I’m always confident they give me the best service. More

Service was great the advisor Moises was a great help in deciding on the vehicle repairs. deciding on the vehicle repairs. More

I miss the employees that I noticed did not work there anymore. I had to stand quite a bit before anyone even acted like they saw me when I would ask a question. I felt like I was talk down to it just was anymore. I had to stand quite a bit before anyone even acted like they saw me when I would ask a question. I felt like I was talk down to it just wasn’t the same. This was the people in the service department that I am describing everyone else was marvelous and the same. The people in the service department are just not the same people. More

Service and dealership as a whole has degraded over the last few years. After purchasing several vehicles from them since the early 80s I will be shopping elsewhere. Customer care after the sale is not a last few years. After purchasing several vehicles from them since the early 80s I will be shopping elsewhere. Customer care after the sale is not a top priority as it has been in the past. More