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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,770 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,770 reviews

November 30, 2024

Oil change is more expensive than other dealerships. I paid with a credit card and wasn’t told of the surcharge to use it. I would have wrote a check. More

by Camarolover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get any names
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Dec 03, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil change pricing and the credit card surcharge at Phil Wright Autoplex. Your feedback is valuable, and we aim to keep our pricing transparent. We encourage you to reach out to us directly to discuss your experience further. We appreciate your input and hope to serve you better in the future. Sincerely, The Phil Wright Autoplex Team

November 28, 2024

They treated me well. Salesman was very helpful at explaining the way to use the different devices. More

by tomorjo
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Phil Wright Autoplex. It's great to know our salesman was helpful in explaining the different devices. We appreciate your feedback and hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

November 28, 2024

Great dealership to work with! ! I felt like I was important and not just another person they could sell to. More

by nascarracer27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
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Dec 03, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We truly appreciate your kind words about your experience at Phil Wright Autoplex. It’s our goal to make every customer feel valued, and we're thrilled you felt important during your visit. We look forward to seeing you again and hope you’ll share your positive experience with others! Sincerely, The Phil Wright Autoplex Team

November 26, 2024

I was the co-signer for my son but the experience was easy & personnel he dealt with were helpful & honest! More

by nan1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your experience! We're delighted to hear that the process was easy for you and that your son received helpful and honest support from our team at Phil Wright Autoplex. We appreciate your feedback and look forward to assisting you both again in the future! Sincerely, The Phil Wright Autoplex Team

November 25, 2024

Fast courteous service for a reasonable price. Staff is friendly and courteous. They seem to know their stuff More

by ltr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful feedback! We appreciate your kind words about the fast and courteous service at Phil Wright Autoplex. Our team takes pride in their knowledge and dedication to our customers. We look forward to seeing you again for your future automotive needs! Sincerely, The Phil Wright Autoplex Team

November 25, 2024

One of the best car purchasing experiences Ihave ever had. Honest, quick and responsive. Highly recommend More

by darste2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauntisy Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Phil Wright Autoplex responded

Thank you for your fantastic review! We're thrilled to hear that you had one of the best car purchasing experiences at Phil Wright Autoplex. Our team strives to provide honest and responsive service, and it's great to know we met your expectations. We appreciate your high recommendation and look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

November 24, 2024

We had several programming issues that needed to be taken care of. They took care of everything in a very quick time and.called us when it was ready. More

by Mike Lacefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words! We're glad to hear that we were able to resolve the programming issues quickly and keep you informed during the process. Your satisfaction is important to us at Phil Wright Autoplex. We appreciate your business and look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team

November 22, 2024

Eric was very good to deal with. He was friendly, professional and understood what my wife and I wanted. I am happy that Phil Wright has finally started selling electric vehicles. I More

by DIXIELARRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
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Nov 25, 2024 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that you and your wife had a great experience with us at Phil Wright Autoplex. Our team is dedicated to understanding our customers' needs, and we're excited to offer electric vehicles as part of our lineup. We hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

November 17, 2024

Blake was great, not pushy, understood what I wanted and made it happen. Even had my truck delivered to me, very happy with my purchase. More

by jonasmstrobel
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We're thrilled to hear that Blake provided you with a great experience and helped you find the truck you wanted. It's fantastic that he went the extra mile by delivering your truck to you. We appreciate your business and hope to see you again at Phil Wright Autoplex for your future vehicle needs! Sincerely, The Phil Wright Autoplex Team

November 15, 2024

We went in for warranty work and they would not cover under warranty. Ended up having to pay them to get it to take to another dealer for the warranty work. Will not be doing business with this dealershi More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 18, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us, Kim. We understand your frustration regarding the warranty work and your decision to seek assistance elsewhere. We appreciate your feedback and will share it with our team. If you would like to discuss this matter further, please don’t hesitate to reach out to us. Sincerely, The Phil Wright Autoplex Team

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