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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,770 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,770 reviews

December 20, 2024

Everyone was very nice but we were there for 7 hours. 90% of it sitting around and waiting for one person or another to complete something. We walked in with our trade in, the title and exactly what truc More

by corie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chance Manning
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Phil Wright Autoplex responded

Thank you for your feedback. We appreciate you sharing your experience with us. We understand that a 7-hour wait can be frustrating, especially when you had everything prepared for your transaction at Phil Wright Autoplex. We strive to improve our processes and your insights are valuable in helping us do so. If you'd like to discuss this further, please don't hesitate to reach out to us. Thank you again for your input. Sincerely, The Phil Wright Autoplex Team

December 20, 2024

Fantastic service, no pressure and extremely easy to work with! Will be coming back to Bryr again if the need arises. More

by RACHEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryr Bruton
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Dec 23, 2024 -

Phil Wright Autoplex responded

Thank you, Rachel, for your wonderful review! We’re thrilled to hear that you had a fantastic experience at Phil Wright Autoplex and found our service easy and pressure-free. We look forward to welcoming you back in the future! Safe travels! Sincerely, The Phil Wright Autoplex Team

December 19, 2024

The are friendly and very nice and help full they work very hard to help u find what u want wonderful experience More

by ocean_trail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chance Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Phil Wright Autoplex. Our team is dedicated to helping our customers find exactly what they want, and it's great to know that their hard work and friendliness made a difference for you. We look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

December 18, 2024

Very easy to work with! We live about 2 hours from the autoplex, so we did everything over the phone in one afternoon. They delivered the vehicle the next morning and picked More

by Shane Grisham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryr Bruton
Report | Print
Dec 18, 2024 -

Phil Wright Autoplex responded

Thank you, Shane! We truly appreciate your kind words about your experience with Phil Wright Autoplex. It's fantastic to hear that the process was easy for you, even from two hours away. We're glad we could deliver your vehicle promptly and handle your trade-in seamlessly. We look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

December 18, 2024

Phil Wright autoplex is a great place to buy a vehicle everyone is friendly and helpful. Great selection and easy to deal with. More

by arbassn54
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Wright
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Dec 18, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Phil Wright Autoplex. Our team takes pride in providing excellent service and a great selection of vehicles. We hope to see you again for your next purchase! Sincerely, The Phil Wright Autoplex Team

December 17, 2024

Great employees with excellent service. Not their fault squirrel has been feasting on our wire coverings. We do question why General Motors would continue to use soybeans in their coverings More

by MARISUEJONES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Bandera; Frank Chilino
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Dec 19, 2024 -

Phil Wright Autoplex responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our employees and service at Phil Wright Autoplex. We understand the frustration with the wiring issues caused by squirrels, and we appreciate your insight regarding the materials used by manufacturers like General Motors. Your thoughts are important to us, and we encourage you to reach out if you need further assistance. We look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

December 17, 2024

Does it always take almost two weeks to get in here and get service on your vehicle? I could have gone to almost any other dealership and gotten service the next day! I thought the oil change charge was hi More

by gotu72118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moises
Report | Print
Dec 19, 2024 -

Phil Wright Autoplex responded

Thank you for your feedback. We understand your concerns regarding the service wait times and pricing for your oil change at Phil Wright Autoplex. We strive to provide the best service possible, and we will share your input with our team. If you have any specific questions or would like to discuss this further, please feel free to reach out to us directly. We appreciate your business and hope to serve you better in the future. Sincerely, The Phil Wright Autoplex Team

Dec 19, 2024 -

gotu72118 responded

I think it is best if I go to another dealership for service in the future where I can get service in a couple of days instead of weeks.

December 16, 2024

Service did not inform me of issue like they told me they would. We discussed possibly needing an alignment along with servicing vehicle. The after action of visit was that I needed to schedule an alignmen More

by ALVIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Dec 18, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. We understand that you expected better communication regarding your vehicle's alignment at Phil Wright Autoplex. We appreciate your feedback and want to ensure that we address this concern. Please reach out to us directly so we can discuss how to improve your experience in the future. Sincerely, The Phil Wright Autoplex Team

December 12, 2024

Excellent buying experience provided by a competent staff. All aspects of the process were efficiently and quickly performed. More

by rlstobaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Breyer
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Dec 13, 2024 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent buying experience at Phil Wright Autoplex. Our team takes pride in providing efficient and competent service, and we appreciate your recognition of their efforts. We look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team

December 11, 2024

Good people always make me feel like a friend , I think it’s the sixth vehicle we have brought More

by herby.ault1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Reaves
Report | Print
Dec 12, 2024 -

Phil Wright Autoplex responded

Thank you so much for your kind words! We're thrilled to hear that you feel like a friend at Phil Wright Autoplex. It's wonderful to know that you've entrusted us with six vehicles—it means a lot to us! We look forward to seeing you again and assisting you with any future needs. Safe travels! Sincerely, The Phil Wright Autoplex Team

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