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Phil Wright Autoplex

Russellville, AR

4.7
1,837 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,837 reviews

August 02, 2018

Oil change tire rotation Grease all over the door seats outside of car. Hood steering wheel etc they cleaned it up but it never should have happened considering it was a brand More

by JUSTIN.COTHREN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Aug 02, 2018 -

Phil Wright Autoplex responded

I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Sincerely, The Phil Wright Autoplex Team

August 01, 2018

Better buying experience than expected From price to service and dealing with my concerns, I waked away with a new truck that I wanted at the right price. They went far abd above what I’ve More

by BERTBARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Johnson
Aug 02, 2018 -

Phil Wright Autoplex responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Phil Wright Autoplex Team

July 31, 2018

Finally made a decision on a truck after many internet stops Phil Wright was competing with Superior Chevrolet in Conway. Superior actually gave me a better price on a comparable Chevrolet model. We have purch More

by BOBLIMBIRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Manning
Aug 02, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Phil Wright Autoplex Team

July 29, 2018

Great Experience Blake went above and beyond, to make our shopping experience enjoyable. He got all the vehicles together for us so that it made the comparison of the More

by BRANDONJIMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Bustard, Eric Edens
Jul 30, 2018 -

Phil Wright Autoplex responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Blake assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Phil Wright Autoplex Team

July 29, 2018

Good purchasing experience. Camron Harris did a good job finding the car we wanted at the price we wanted. Overall it was a good experience in purchasing a vehicle. However it t More

by WA5LUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camron Harris
Jul 29, 2018 -

Phil Wright Autoplex responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, The Phil Wright Autoplex Team

July 28, 2018

Best Ever! Friendly customer service, great waiting area, wait time was very reasonable! VERY clean bathrooms and a play zone for my granddaughter! I can't say e More

by SIMPLYCHRISTINE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2018 -

Phil Wright Autoplex responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Phil Wright Autoplex Team

July 27, 2018

Everything made easy We were treated with respect from the start,everything was explained to us,all questions answered,the process of buying a car was made easy for us and More

by SAJA5348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Phil Wright Autoplex responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Phil Wright Autoplex Team

July 26, 2018

Initial serivice The Service Department was very friendly and professional. Took very good care of my vehicle. Great service. On time and very thorough inspectio More

by CLIFFORD.DEPRIEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Stubbs
Jul 29, 2018 -

Phil Wright Autoplex responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Phil Wright Autoplex Team

July 26, 2018

Will continue to do business with phill Wright Sales man Vernon kept looking until he found the thumb k that was right for me, took my trade at a good price followed thru with financing. Easy de More

by RTRIBB123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
Jul 29, 2018 -

Phil Wright Autoplex responded

Thank you for your great review! We're glad to have Vernon on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

July 24, 2018

Great Found sales personnel to be helpful, but not pushy. Great service. They genuinely seemed to care about my husband and I as people. Financial staff More

by CATBRIGHT31253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John David Jones
Jul 24, 2018 -

Phil Wright Autoplex responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Phil Wright Autoplex Team

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