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Phil Wright Autoplex

Russellville, AR

4.7
1,837 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,837 reviews

September 07, 2018

Customer Service Excellence A simple tire rotation and oil change becomes a great customer service experience. Thank you Phil Wright Autoplex. I will be back in a few thousand mi More

by MLGOTCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 10, 2018 -

Phil Wright Autoplex responded

Thank you for this amazing review of your experience with us here at Phil Wright Autoplex! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment!

September 06, 2018

Tail Light assembly Absolutely wonderful! They took of my car and got me a great price on the repairs. My warranty was expired and they got GMC to help with some of the c More

by DLOIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager of Service dept.
Sep 06, 2018 -

Phil Wright Autoplex responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Phil Wright Autoplex Team

September 06, 2018

Bad idea Wouldn’t honor my car care plan that I purchased when I bought the truck because I didn’t buy it from them !! Said that for their customers they make More

by BRANDONSTONE74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Vernon Hubbart
Sep 12, 2018 -

Phil Wright Autoplex responded

Brandon, we understand your frustrations and would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Phil Wright Autoplex Team

September 05, 2018

service Purchased a new GMC Terrain. Learned of a recall shortly after purchase. Took car back and service was made to correct the issue. Service was made qu More

by JORDANP10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Phil Wright Autoplex responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Phil Wright Autoplex was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us.

September 01, 2018

Easy and fast. Simple deal No pressure....easy going .....great place to shop .... if your in the area take a look and see .... they can answer your questions honestly and give More

by T_STANPHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance manning
Sep 03, 2018 -

Phil Wright Autoplex responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Phil Wright Autoplex Team

September 01, 2018

Buying experience The whole team worked together to get us in and out in a timely manner. It was a good experience. The use of the rental car was very much appreciated, More

by RKBORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Hubbart
Sep 03, 2018 -

Phil Wright Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team

August 31, 2018

Great dealership Phil Wright Autoplex always goes above and beyond to meet my families needs. We ha s bought numerous vehicles from PWA and have never been disappointe More

by LARRY.DUGGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Phil Wright Autoplex responded

Thanks for this awesome review, Larry! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Phil Wright Autoplex Team

August 29, 2018

Great service Quick and easy. Got exactly what I wanted and was in and out faster than I expected! Would definitely recommend to anyone looking for a new vehicle More

by BWCOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Phil Wright Autoplex responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Phil Wright Autoplex Team

August 28, 2018

bad service Tire worn after 15000 miles service center said could not do anything to fix it. if you have a Toyota vehicle please take it somewhere else. They can More

by REEDSCOTTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Wells
August 28, 2018

Great to work very friendly because they had what I wanted were very helpful friendly and efficient, the only problem we had was waiting for the car to be detailed More

by AASPARKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Wells
Aug 29, 2018 -

Phil Wright Autoplex responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, The Phil Wright Autoplex Team

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