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Phil Wright Autoplex
Russellville, AR
1,782 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,782 reviews
May 13, 2024
Everyone was super friendly and dedicated to helping get us what we wanted.I love my vehicle and I’m super excited. us what we wanted.I love my vehicle and I’m super excited. More
by SHELIASTANDRIDGE45
Verified CustomerEmployees Worked With
May 11, 2024
Salesman John David Jones was super to deal with. Overall the experience was a positive one Overall the experience was a positive one More
by sblack4
Employees Worked With
May 06, 2024
Blake called me when my wheel locks came in and told me to call him when I wanted them installed. The next day when it finally stopped raining and I called Blake to see if they could squeeze me in (it was to call him when I wanted them installed. The next day when it finally stopped raining and I called Blake to see if they could squeeze me in (it was already 2pm on Friday afternoon). He had a mechanic standing by with wheel locks in hand when I walked through the door. Great service. More
by russwarren416
May 05, 2024
JD was respectful, listened to my needs and found the perfect car for me. thank you perfect car for me. thank you More
by wandachristie
May 01, 2024
There were no hidden fees and no pressure to add on service contracts or other products. service contracts or other products. More
by russwarren416
April 28, 2024
Very friendly and easy to work with. The salesman and staff were very polite and courteous. The salesman and staff were very polite and courteous. More
by tigit101
Employees Worked With
April 28, 2024
I have been very loyal to this dealership for the last 28 years. I have bought over 16 cars from them, not counting all the vehicles my family has also purchased. I was very disappointed with this purchase. years. I have bought over 16 cars from them, not counting all the vehicles my family has also purchased. I was very disappointed with this purchase. I went in on a Saturday to confirm the promotion that was being run. I was assured that when the vehicle I wanted from another dealership arrived, it would apply to the car I was fixing to purchase. Two days later, the vehicle arrived, and when I went in to do the paperwork, the promotion suddenly was not available any more after being assured two days prior it would be. Very frustrating. What should have been a 2.9% interest ended up being a 5.9% interest. Lesson learned to get this in writing. I was also very disappointed that the new vehicle was driven from the dealership to the purchasing dealership. It had 5 miles on it. When it got to the purchasing dealership, it had 198 miles. Why would this not be trailered from one dealership to the other? Very frustrating experience. More
by adamjames.taylor
April 27, 2024
I am not convinced they had the correct info about the lights in the running boards! Said they only come on when you use the key fob to open the doors which I have never done. but they do come on at othe lights in the running boards! Said they only come on when you use the key fob to open the doors which I have never done. but they do come on at other times but not consistently. You need to supply more info to the technician! More
by gotu72118
Employees Worked With
Terry Reeves, Service guy???
April 26, 2024
The customer service I received was wonderful. The young lady who checked me and assisted me with all my questions was polite and professional. The young lady who checked me and assisted me with all my questions was polite and professional. More
by bonniejmcgee
Employees Worked With
Service department
