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Phil Wright Autoplex

Russellville, AR

4.7
1,819 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,819 reviews

July 22, 2024

They done everything possible to get my truck fixed even sent it to another dealer and provided a vehicle for me to drive while my truck was being fixed.very very good service,thank you More

by TONYFARNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Wright
Jul 23, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your positive experience with us! We are thrilled that we could assist you with your truck and provide you with excellent service. At Phil Wright Autoplex, customer satisfaction is our top priority, and we are delighted to hear that our efforts met your expectations. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing us! Sincerely, The Phil Wright Autoplex Team

July 21, 2024

I WANT TO KNOW HOW DID WORK ON MY GMC . BEST JOB I HAVE EVER SEEN. I WENT BY DETAIL SHOP TO GIVE THEM CREDIT. THEY SIAD THEY DID NOT DO IT!!!!!!!!!!!!!!!! I WAS VERY SURPRIZED PLEASE CONTA More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne, Kelli, and Ashlyn were awesome to work with on my service visit
Jul 23, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us at Phil Wright Autoplex. We're thrilled to hear that you were impressed with the job done on your GMC. Thanks again! Sincerely, The Phil Wright Autoplex Team

July 19, 2024

Maintenance personnel did not rotate the tires like they drew a picture of on the maintenance sheet. They documented that they moved rear left to right front and right rear to left front. They just moved le More

by JMMCMAH2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of maintenance personnel name.
Jul 22, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your feedback with us, we appreciate you bringing this to our attention. Rest assured, we take these concerns seriously and will address them with our maintenance team. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us directly at Phil Wright Autoplex. Your satisfaction is important to us. Thank you. Sincerely, The Phil Wright Autoplex Team

July 18, 2024

Quality service at a fair price. Service personnel are friendly and knowledgeable. Services finished in reasonable time frame. More

by ltr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
Jul 19, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex for your automotive needs! We are thrilled to hear about your positive experience with our service team. We strive to provide quality service at a fair price, and we are delighted that you found our service personnel friendly and knowledgeable. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Phil Wright Autoplex Team

July 18, 2024

Best experience ever buying our 2021 Subaru Ascent touring. Salesman was very nice and allowed us to look the car over inside and out (yes it was unlocked) before coming out to talk to us. We took More

by krwillis.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Phil Wright Autoplex responded

Thank you for sharing your positive experience with us at Phil Wright Autoplex! We are thrilled to hear that our salesman provided excellent service by allowing you to thoroughly inspect the car and facilitating a smooth test drive and negotiation process. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future. Enjoy your vehicle! Sincerely, The Phil Wright Autoplex Team

July 17, 2024

Everyone was an intricate part in me getting my car. Team work!!! Best crew to have who cares about each customer... More

by pcso13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Reeves!!!!
Jul 18, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex for your car purchase! We are thrilled to hear about your positive experience with our team. At Phil Wright Autoplex, we strive to provide exceptional customer service to all our clients. We appreciate your kind words and look forward to serving you again in the future. Drive safely and enjoy your new car! Sincerely, The Phil Wright Autoplex Team

July 17, 2024

Very nice people. They made the process very easy. We are very happy with our car More

by RMCCOY0110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe and patrick
Jul 18, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex! We are thrilled to hear that you had a great experience with us and that you are happy with your car. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, The Phil Wright Autoplex Team

July 10, 2024

The service manager is a kind and understanding person. He goes out of his way to explain issues and addresses concerns. More

by RANDALLMSGALFORD
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Phil Wright Autoplex responded

Thank you, Randall, for sharing your positive experience with us at Phil Wright Autoplex. We truly appreciate your kind words about our service manager. It's great to hear that he provided you with exceptional service and made sure all your concerns were addressed. We look forward to welcoming you back for your future automotive needs. Drive safely! Sincerely, The Phil Wright Autoplex Team

July 07, 2024

John David made sure we got exactly the vehicle we came for. No pressure no bologna, just quick and painless and simply an easy experience all around. Likely to be a return customer in the future More

by sayatska23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex! We appreciate your positive feedback about John and are thrilled to hear about your seamless experience with us. We look forward to assisting you again in the future. Safe travels! Sincerely, The Phil Wright Autoplex Team

July 06, 2024

Wry good experience for us. Friendly staff. Yes I would recommend to friends and family More

by dmcminn60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Ham I’m
Jul 09, 2024 -

Phil Wright Autoplex responded

Thank you for choosing Phil Wright Autoplex and for recommending us to your loved ones. We are delighted to hear about your positive experience with our friendly staff. We look forward to assisting you, your friends, and family in the future! Sincerely, The Phil Wright Autoplex Team

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