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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,776 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,776 reviews

January 18, 2025

The service was great and the wait time short for my oil change and tire rotation. Staff is also very friendly and helpful. More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david
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January 15, 2025

Joe was fantastic He was fast and efficient at getting me approved. I highly recommend him More

by bettybaker1561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Alexander
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Jan 17, 2025 -

Phil Wright Autoplex responded

We truly appreciate your kind words about your experience with us at Phil Wright Autoplex. It's fantastic to hear that Joe provided you with fast and efficient service. Thank you for the recommendation, and we look forward to helping you again in the future! Sincerely, The Phil Wright Autoplex Team

January 14, 2025

John David Jones was very helpful and informed about the vehicle. He maintained contact throughout the process. JD prepared the closing so that it went very smoothly. More

by agentgram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words about your experience at Phil Wright Autoplex! We’re thrilled to hear that JD was so helpful and kept you informed throughout the process. Providing a smooth closing experience is our priority. We look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

January 11, 2025

They have been good to me . helped me when my husband passed away good friends More

by deerslayer6662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words. We at Phil Wright Autoplex are honored to have been there for you during such a difficult time. Building strong connections with our customers is important to us, and we're glad to be considered friends. Please feel free to reach out anytime; we look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

January 09, 2025

They were nice enough to get us in since we were traveling. The service department said we needed a computer update to fix our transmission problem. They said it was fixed and they test drove it. I More

by DEANLANDON
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jan 10, 2025 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. I understand your frustration regarding the transmission issue with your vehicle. Your feedback is valuable and helps us uphold our standards at Phil Wright Autoplex. We encourage you to reach out to us directly so we can further address your concerns and work towards a solution. Sincerely, The Phil Wright Autoplex Team

January 07, 2025

Joe was a very nice salesman. Finance guy was nice as well. No hassle and easy to work with. More

by kchambless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Alexander
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Jan 08, 2025 -

Phil Wright Autoplex responded

Thank you for your fantastic review! We’re thrilled to hear that you had a positive experience with our team at Phil Wright Autoplex. Our goal is to make the process as smooth as possible, and it’s great to know we met that for you. We look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

January 04, 2025

The service was great and the wait time short for my oil change and tire rotation. Staff is also very friendly and helpful. More

by kristi.robertson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure who it was I worked with.
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Jan 06, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Phil Wright Autoplex. It's wonderful to know that our team's friendliness and efficiency made your oil change and tire rotation enjoyable. We look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team

December 31, 2024

Purchasing is easy but service department is poorly managed. When I had an issue with truck my case was not handled effectively More

by dvservices2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Phil Wright Autoplex responded

Thank you for your feedback. We appreciate you mentioning the ease of purchasing at Phil Wright Autoplex. We understand your concerns about the service department, and it's important to us to address any issues effectively. Please feel free to reach out directly so we can discuss your experience further and work towards a resolution. We value your input and hope to improve your future experiences with us. Sincerely, The Phil Wright Autoplex Team

December 30, 2024

Don’t have an opinion based on this service. Took truck in for a safety recall on the tail gate. I have no idea what they did of if they did anything. Dropped truck off. Got a call it was don More

by jrandykeys
Recommend Dealer
Yes
Employees Worked With
Did interface with anyone.
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Jan 02, 2025 -

Phil Wright Autoplex responded

Thank you for your feedback. We understand your concern regarding the lack of communication about the service performed on your truck for the safety recall. At Phil Wright Autoplex, we strive to keep our customers informed about necessary repairs and services. We encourage you to reach out to us for clarification on the work done during your visit. Your experience is important to us, and we appreciate your input as we aim to improve our service. Sincerely, The Phil Wright Autoplex Team

December 29, 2024

We had our normal oil change and tire rotation. I came on time and they got me right in. In the past it took longer than normal but this time it was quick and I was completely satisfied. More

by Mike Lacefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Phil Wright Autoplex responded

Thank you, Mike, for your wonderful review! We’re glad to hear that your recent oil change and tire rotation at Phil Wright Autoplex was quick and satisfying. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team

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