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Phil Wright Autoplex

Russellville, AR

Overview
Employees
Reviews
Vehicles
4.7
1,781 Reviews
At Phil Wright Autoplex in Russellville AR, our goal is to provide you with an excellent experience while you're shopping for your new or pre-owned vehicle. We have a wide array of Chevy, Buick, and GMC inventory. We will work with you to get the deal you are looking for today.
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3300 E Main St

Russellville, AR

72802

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Showing 1,781 reviews

February 05, 2025

they assisted me very well all around and made my time their every valuable thanks More

by joshparks204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Bustard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Phil Wright Autoplex. Our team is dedicated to providing excellent service, and we're so glad you felt valued during your visit. We look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team

February 02, 2025

Excellence shown by management and sales person regarding the sale of the car and personalization. More

by stephenpdavis1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Hipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry in sales and Patrick in finance.
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Feb 04, 2025 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellence in service provided by our management and sales team at Phil Wright Autoplex. It’s great to hear that you felt the personalization during your car purchase. We look forward to welcoming you back next time! Sincerely, The Phil Wright Autoplex Team

January 30, 2025

I miss the employees that I noticed did not work there anymore. I had to stand quite a bit before anyone even acted like they saw me when I would ask a question. I felt like I was talk down to it just was More

by BONNIE.AUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
These were people in the service department
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Jan 31, 2025 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. We understand your concerns about the changes in our service department, and we appreciate your feedback regarding the level of attention you received. While we strive to maintain high standards at Phil Wright Autoplex, we also recognize the importance of our team's continuity in providing excellent service. We encourage you to reach out to us directly if you would like to discuss your experience further. We value your input and hope to enhance your visits in the future. Sincerely, The Phil Wright Autoplex Team

January 27, 2025

The salesman was extremely helpful and friendly. The dealership was clean and selection was plentiful. More

by jn.ferguson12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Garcia
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Jan 29, 2025 -

Phil Wright Autoplex responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Phil Wright Autoplex helpful and friendly, and that you enjoyed our clean dealership and great selection. We appreciate your support and look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team

January 26, 2025

Service and dealership as a whole has degraded over the last few years. After purchasing several vehicles from them since the early 80s I will be shopping elsewhere. Customer care after the sale is not a More

by dshatwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jan 28, 2025 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. We appreciate your long-term support of Phil Wright Autoplex. It's important to us to hear from our valued customers, and we understand your concerns regarding customer care after the sale. We are continuously striving to improve our services, and your feedback is essential in guiding us. Please feel free to reach out to us directly to discuss your experience further. We hope to have the opportunity to regain your trust. Sincerely, The Phil Wright Autoplex Team

January 18, 2025

The service was great and the wait time short for my oil change and tire rotation. Staff is also very friendly and helpful. More

by TCASTONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david
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Jan 21, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Phil Wright Autoplex. Our team strives to provide efficient service and a welcoming atmosphere. We appreciate your feedback and look forward to seeing you again for your next oil change or tire rotation! Sincerely, The Phil Wright Autoplex Team

January 15, 2025

Joe was fantastic He was fast and efficient at getting me approved. I highly recommend him More

by bettybaker1561
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Alexander
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Jan 17, 2025 -

Phil Wright Autoplex responded

We truly appreciate your kind words about your experience with us at Phil Wright Autoplex. It's fantastic to hear that Joe provided you with fast and efficient service. Thank you for the recommendation, and we look forward to helping you again in the future! Sincerely, The Phil Wright Autoplex Team

January 14, 2025

John David Jones was very helpful and informed about the vehicle. He maintained contact throughout the process. JD prepared the closing so that it went very smoothly. More

by agentgram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
John David Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words about your experience at Phil Wright Autoplex! We’re thrilled to hear that JD was so helpful and kept you informed throughout the process. Providing a smooth closing experience is our priority. We look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

January 11, 2025

They have been good to me . helped me when my husband passed away good friends More

by deerslayer6662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Stoffle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Russel Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hottinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Phil Wright Autoplex responded

Thank you for your kind words. We at Phil Wright Autoplex are honored to have been there for you during such a difficult time. Building strong connections with our customers is important to us, and we're glad to be considered friends. Please feel free to reach out anytime; we look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

January 09, 2025

They were nice enough to get us in since we were traveling. The service department said we needed a computer update to fix our transmission problem. They said it was fixed and they test drove it. I More

by DEANLANDON
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jan 10, 2025 -

Phil Wright Autoplex responded

Thank you for sharing your experience with us. I understand your frustration regarding the transmission issue with your vehicle. Your feedback is valuable and helps us uphold our standards at Phil Wright Autoplex. We encourage you to reach out to us directly so we can further address your concerns and work towards a solution. Sincerely, The Phil Wright Autoplex Team

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