Phil Long Kia of Motor City - Service Center

Great customer service Working with Ty was great. He was very friendly and kept me informed on everything they were doing to my vehicle. Great customer service, which is har Working with Ty was great. He was very friendly and kept me informed on everything they were doing to my vehicle. Great customer service, which is hard to find these days. I am very happy with my service at Kia so thank you to all the staff in the service department. More

Unforeseen inconvenience My car was incapacitated when I hit something in the road. I had it towed to Phil Long Kia because a diagnostic (code on my dashboard) needed to be ru My car was incapacitated when I hit something in the road. I had it towed to Phil Long Kia because a diagnostic (code on my dashboard) needed to be run on my Sorento. The repair was done in a very timely manner and my service rep (Ty) fully explained the problem and helped to keep the cost down. I’m so thankful to have my car back and it’s running great! More

Oil change Great customer service. When I got to the dealership, they took me in right away and then let me know what exactly needed to be done. They also told Great customer service. When I got to the dealership, they took me in right away and then let me know what exactly needed to be done. They also told what is going to be coming up next with services. Definitely will be going to them again. More

Car Service Excellent customer service! They had me in and out of there in no time. I appreciate the professional, friendly service and detail in explaining the Excellent customer service! They had me in and out of there in no time. I appreciate the professional, friendly service and detail in explaining the work being done. Mary More

Oil change I called to see if a walk in oil change was available. They didn't have time for any but they quickly made me an appointment. While at my appointment, I called to see if a walk in oil change was available. They didn't have time for any but they quickly made me an appointment. While at my appointment, they were quick and very courteous. More

Great service appoitnment Had my oil changed recently and was thrilled with the service we received. Appointment was on time, everything was explained in detail with cost as t Had my oil changed recently and was thrilled with the service we received. Appointment was on time, everything was explained in detail with cost as to some needed maintenance issues that needed to be addressed. Polite staff from walking in to walking out. More

On time service. Brought my car in for a recall issue. Very nice staff and concern about my satisfaction with their performance and work. It was a good experience. Brought my car in for a recall issue. Very nice staff and concern about my satisfaction with their performance and work. It was a good experience. More

Awesome Service I brought my Kia Sorento in for an oil change & tire rotation. I was given the exact cost beforehand and it was completed a lot sooner than I expected I brought my Kia Sorento in for an oil change & tire rotation. I was given the exact cost beforehand and it was completed a lot sooner than I expected. I will definitely be returning. More

Super Service They were able to help me with my wife's car in a timely manner and get me out the door. I asked them to check out a couple of extra items while they They were able to help me with my wife's car in a timely manner and get me out the door. I asked them to check out a couple of extra items while they had it in the shop and they took care of that with no problem. We will be back in the future should we have any concerns with our KIA. More

I brought my car in for servicing I was extremely pleased with the service department. Dario is so very pleasant and helpful. The pricing was very surprisingly affordable for a dealers I was extremely pleased with the service department. Dario is so very pleasant and helpful. The pricing was very surprisingly affordable for a dealership and I felt that my beloved Kia Soul was well tented to. I will definitely be taking my car back for any further needs. Thanks So much Dario! You are the best! More