Phil Long Kia of Motor City

Quick and easy I had an open recall on my 2014 Soul, Dario and his team got me in and out in an hour and even took a good look over of the car as well. Great service I had an open recall on my 2014 Soul, Dario and his team got me in and out in an hour and even took a good look over of the car as well. Great service, I’ll definitely be using them as my service team from here on out. More

Great service My car would not start and after getting it towed in the staff was so nice too me with dealing with this issue. They found out the problem and fixed i My car would not start and after getting it towed in the staff was so nice too me with dealing with this issue. They found out the problem and fixed it quickly. Even the person that picked me up from my house to bring me to get my car was nice. I want to thank everyone involved great job. More

Outstanding help Dario was the technician I worked with on my visit. He was outstanding and very friendly. I have no complaints, he kept me updated and presented the Dario was the technician I worked with on my visit. He was outstanding and very friendly. I have no complaints, he kept me updated and presented the best options for my vehicle. More

Great customer service Working with Ty was great. He was very friendly and kept me informed on everything they were doing to my vehicle. Great customer service, which is har Working with Ty was great. He was very friendly and kept me informed on everything they were doing to my vehicle. Great customer service, which is hard to find these days. I am very happy with my service at Kia so thank you to all the staff in the service department. More

Unforeseen inconvenience My car was incapacitated when I hit something in the road. I had it towed to Phil Long Kia because a diagnostic (code on my dashboard) needed to be ru My car was incapacitated when I hit something in the road. I had it towed to Phil Long Kia because a diagnostic (code on my dashboard) needed to be run on my Sorento. The repair was done in a very timely manner and my service rep (Ty) fully explained the problem and helped to keep the cost down. I’m so thankful to have my car back and it’s running great! More

Oil change Great customer service. When I got to the dealership, they took me in right away and then let me know what exactly needed to be done. They also told Great customer service. When I got to the dealership, they took me in right away and then let me know what exactly needed to be done. They also told what is going to be coming up next with services. Definitely will be going to them again. More

Car Service Excellent customer service! They had me in and out of there in no time. I appreciate the professional, friendly service and detail in explaining the Excellent customer service! They had me in and out of there in no time. I appreciate the professional, friendly service and detail in explaining the work being done. Mary More

Best car buying experience Easily the best car buying experience I've had. They made it real easy for me, gave me their best price up front which was crazy low. Staff was very e Easily the best car buying experience I've had. They made it real easy for me, gave me their best price up front which was crazy low. Staff was very easy to talk too and very professional. Even when I told them I wanted to shop around with other kia dealership's they were polite. Told me the low price they gave me was still available for me, if I chose to come back. So I went to peaks kia in Colorado Springs to see their prices and deals. Bad mistake the manager wouldn't budge. Prices were crazy high even when I told them I have a better deal with phil long he didn't care. His words were "that's a very good deal If they made me that offer I would go their right now and buy that car". So I did. Thanks for the great advice and thank you phil long kia for the great experience definitely will be going back in the future. More

Oil change I called to see if a walk in oil change was available. They didn't have time for any but they quickly made me an appointment. While at my appointment, I called to see if a walk in oil change was available. They didn't have time for any but they quickly made me an appointment. While at my appointment, they were quick and very courteous. More

Great service appoitnment Had my oil changed recently and was thrilled with the service we received. Appointment was on time, everything was explained in detail with cost as t Had my oil changed recently and was thrilled with the service we received. Appointment was on time, everything was explained in detail with cost as to some needed maintenance issues that needed to be addressed. Polite staff from walking in to walking out. More