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Phil Long Kia of Motor City

Colorado Springs, CO

4.3
193 Reviews

1020 Motor City Dr

Colorado Springs, CO

80905

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Showing 193 reviews

August 18, 2020

Efficient and friendly.Service was quick and they kept Efficient and friendly. Service was quick and they kept me updated through the whole thing. Video from technician is a good idea. Jonathan was good. More

by matt.w.laird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
August 17, 2020

This is the second Kia that we've purchased from PL. We just went in to look and get an idea. We drove off with a new car. LOL They made the process easy and hit our targets for price, interest rate and mo More

by lavida_boheme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
July 31, 2020

Made appointment on line week in advance, had to send email day before my appointment to find out if I had one as I heard nothing. Arrived fifteen minutes early for the appointment, took hour and a half More

by Clint
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Clint, thank you for taking the time to leave us feedback about your experience with us. We are happy to hear that our staff was pleasant but apologize for the wait. We will be using your feedback to further improve our services. We look forward to your next visit and hope you have a great day! Thank you - Phil Long Kia

July 24, 2020

What an incrediable professional and honest sale representative in Karl that introduced me to the new Kia Selto. He was definitely the kind of person I would recommend anyone talk to when they are i More

by lnhardesty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Aug 06, 2020 -

Phil Long Kia of Motor City responded

We're glad you had such a wonderful experience with Karl! We will be sure to pass along your kind words. Have a great day!

July 08, 2020

Ty and Greg is great they honored our agreement and fixed my brakes plus a loaner car. I recommend everyone to buy a car here and get services done More

by bully331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty and Greg
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Thank you for sharing your positive experience! We appreciate the kind words you had to share about Ty and Greg. We look forward to your next visit and hope you have a great day!

July 07, 2020

A week ago we took our Chevrolet HHR in to get multiple services done and we Specifically told Dario to make sure he check the brakes also because the brakes are grinding but Dario Never looked at the brak More

by Angelic B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
June 29, 2020

on time and well done. all good people at KIA. Mario knows his work and is friendly. I really don't need to say anymore since it was well done. More

by gomusicmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miaro
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for the kind words you had to share about Mario. We hope you have a great day!

June 27, 2020

I had to get a recall checked. I had an appointment and they were ready for me. The staff was friendly and efficient. The work was completed on time. (I only remember the name of one staff member.) More

by seteutonico
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 27, 2020

Recall was completed, tried to say I needed unnecessary work They pointed to some oil drips (from a recent oil change) and tried to con me into a $900 + head gasket repair. Always get a second opinion. Recall More

by Skippy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Skippy, thank you for taking the time to share your experience with us. We appreciate your honest feedback and will be using it to further improve our services. Have a great day!

June 19, 2020

Great service. Great customer Care representative. Everything was explained clearly. Looking forward to going back to Phil Long KIA for more service on my Seltos. Joe Barrera More

by jjbarr46
Recommend Dealer
Yes
Employees Worked With
Dario Arranda; Jonathan
Aug 06, 2020 -

Phil Long Kia of Motor City responded

Joe, we're happy to hear you had such a positive experience with our team! We look forward to your next visit as well and hope you have a great day!

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