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Phil Long Hyundai of Motor City - Service Center

Colorado Springs, CO

4.2
144 Reviews

144 Reviews of Phil Long Hyundai of Motor City - Service Center

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March 11, 2025

Friendly but not necessarily knowledgeable. Promises were made but not necessarily kept...so far. Disorganized lot. Helpful ladies in finance and to teach about car features. More

by cboyne11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydni Kloczkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessi
Mar 11, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for letting us know how could have improved! We would love to hear and know more so we can really get down to improving. Please call Steve Krohn of GM directly at 719-575-7601 to connect further about your experience. If we have an unmet promise, we will take care of that right away! Thank you for your purchase! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

March 11, 2025

Service was professional and timely, I was informed what was going on during all stages of my appointment. More

by Dmarsh4419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Mar 11, 2025 -

Phil Long Hyundai of Motor City responded

Thank you so much for taking the time to let us and other customers know how we did! See you soon! Thank you! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

March 08, 2025

The employees were very friendly. My service was done in a timely fashion.The waiting room had drink s and a tv More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
Mar 11, 2025 -

Phil Long Hyundai of Motor City responded

Thanks for servicing your car with us and James, your advisor! Glad you liked the waiting lounge, and we always do our best to be respectful of our customers' time too! See you next time! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

March 08, 2025

Excellent with everyone at the dealership Everyone was friendly, courteous and professional Gave me a great deal on my vehicle More

by jsevans52
Recommend Dealer
Yes
Employees Worked With
Jovan VanDer Walt
Mar 11, 2025 -

Phil Long Hyundai of Motor City responded

Thanks for buying your car here and thanks for the shout out on the great deal! Jovan is one of our top team members in helping customers and we truly strive to provide a really great value for our customers on each deal! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

March 06, 2025

The dealership found out the problem with my vehicle and I was completely satisfied with the work they did. I'll will go back again if I have a problem with my vehicle. More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 11, 2025 -

Phil Long Hyundai of Motor City responded

We thank you kindly for your business and your review! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

March 04, 2025

Katy Wardell and the dealer's staff really went the extra mile to make sure that my experience was positive and fulfilling. Katy even picked me up at the airport in my new ride. Awesome! Very happy with t More

by Johnp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Krohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katy Wardell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydni Kloczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Phil Long Hyundai of Motor City responded

What a great review - THANK YOU! We love it when folks come in from other states to purchase here because it shows we are really doing things right and keeping those prices FAIR! Katy and Sydni are awesome and we are glad to have your business! Enjoy that BadA$$ Jeep! #1 Phil Long Hyundai of Motor City for 11 Years Running in Southern Colorado! Home of the EXCLUSIVE 30 Year / 300,000 Mile Warranty - only at MOTOR CITY!

March 04, 2025

Always on top of everything, helpful and explain the details. New service dept is top notch. More

by Luv4mjx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Krohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julianna Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Phil Long Hyundai of Motor City responded

Another 5-star review for Julianna! We truly appreciate your business! #1 Phil Long Hyundai of Motor City for 11 Years Running in Southern Colorado! Home of the EXCLUSIVE 30 Year / 300,000 Mile Warranty - only at MOTOR CITY!

March 03, 2025

The service advisor was very helpful and informative. The sitting area was comfortable. I was able to get work done while I waited. More

by dorieslaughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 06, 2025 -

Phil Long Hyundai of Motor City responded

Thanks for the shout out to David! We appreciate you greatly! See you next time! #1 Phil Long Hyundai of Motor City for 11 Years Running in Southern Colorado! Home of the EXCLUSIVE 30 Year / 300,000 Mile Warranty - only at MOTOR CITY!

March 02, 2025

The car was in on time and. Completed. Found other issue and schedule another to repair them. Great job. More

by greenckl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Mar 03, 2025 -

Phil Long Hyundai of Motor City responded

We appreciate you taking the time to review our team! We appreciate your business and choosing to service your car with us! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

March 02, 2025

Worst experience ever. Thankfully replace my battery and I picked it up and it literally broke down again with the same warning light once I got down the street then I had More

by JESSICA FACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie in the service department
Mar 05, 2025 -

Phil Long Hyundai of Motor City responded

Hello Jessica. I would personally like to get to the bottom of what happened with your battery and warning light. Would you please call the General Manager Steve Krohn directly at 719-575-7601? Thank you so much.