Phil Long Hyundai of Motor City - Service Center

They did a fantastic job! Excellent service, makes my experience supreme. They are helpful and guide me through making the right choice without pushing. Excellent service, makes my experience supreme. They are helpful and guide me through making the right choice without pushing. More

Best dealership in Colorado very Informative letting the consumer know what’s going on from start to finish the consumer know what’s going on from start to finish More

As much as I appreciate your service department getting me in for my 8000 mile service on your vehicle that I'm leasing one day early, I DO NOT appreciate being ignored. I told two different people that on me in for my 8000 mile service on your vehicle that I'm leasing one day early, I DO NOT appreciate being ignored. I told two different people that one tire had a slow leak. When I picked up the vehicle, I was told the technician didn't find anything wrong with the tire in question.Not only that, they rotated the tires incorrectly, according to the owners manual. But that's besides the point. The point is that I ended up having to take your vehicle to Les Schwab, in Cañon City where I live, and pay for the tire to be repaired. It had picked up a nail. I'm not sure how or why the technician didn't find the nail. I suspect that it's because Phil Long didn't want to spend the time/money to repair the tire. There is a chance that we didn't include the road hazard insurance when we took possession of the vehicle. As we haven't received any of the paperwork from when we leased it. But at the least your service department could have let us know that there was a nail in the tire. Additionally, I would think that removing the air filter and blowing it out would be part of the service routine. That was not done either. I know because I have removed it myself 3 times now to clean it. I removed it when we got home, the day of the service to check to see if it had been removed and cleaned. It had not been touched. More

All friendly staff. They answered all my questions . Showed me all aspects of the car and encouraged me to call if I needed help with anything. I also liked the new show They answered all my questions . Showed me all aspects of the car and encouraged me to call if I needed help with anything. I also liked the new showroom. More

Felipe has been such a huge help in finding out what was wrong with my vehicle. I appreciate the staff. wrong with my vehicle. I appreciate the staff. More

They got my car into service in a timely manner and kept me informed every step of the way. They let me know about damage done by the towing company that posed a serious safety concern. (bent tie rod) me informed every step of the way. They let me know about damage done by the towing company that posed a serious safety concern. (bent tie rod) More

Very friendly and knowledgeable staff. Professional and fast service. Comfortable waiting area with tv and coffee. Professional and fast service. Comfortable waiting area with tv and coffee. More

My service rep Charlie was so helpful and kind! He went above and beyond to get my car fixed. He went above and beyond to get my car fixed. More

They listened to my problems and went out of their way to make sure they figured out what was wrong make sure they figured out what was wrong More

All of the staff I interacted with had great customer service. The waiting area was nice and my service didn’t take long service. The waiting area was nice and my service didn’t take long More