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Phil Long Hyundai of Motor City - Service Center
Colorado Springs, CO
103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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103 Reviews of Phil Long Hyundai of Motor City - Service Center
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Verified Customer
February 07, 2025
The dealership is friendly and courteous and has good follow up. Still some construction going on, but I feel it will be nice once completed. (For example, coffee will be available, or cups for water, et follow up. Still some construction going on, but I feel it will be nice once completed. (For example, coffee will be available, or cups for water, etc..) More
by gabbyd1105
Employees Worked With
Service
February 07, 2025
Took almost 4 hours to purchase the vehicle. ..process was VERY inefficient as the vehicle wasn't ready once I completed with financing. Salesmen (including manager) didn't know all accessories i ..process was VERY inefficient as the vehicle wasn't ready once I completed with financing. Salesmen (including manager) didn't know all accessories included. Had to come back the following day to get vehicle cleaned, crossbars/all weather mats/front license plate bracket installed. Overall I am happy with the vehicle, but disappointed with the purchasing process. More
by joshgenz
February 06, 2025
Marcus and the Bear did a great job during my car sale. They explained the features and how to operate all the functions of the vehicle. Additionally, the finance lady did a great job explaining the differ They explained the features and how to operate all the functions of the vehicle. Additionally, the finance lady did a great job explaining the different options. More
by kirk.j.luckey
February 05, 2025
Came in for oil change and they also did recall for hatch lift and now I have to go back for another hour long appointment because you can hear a screw rolling around that is loose. lift and now I have to go back for another hour long appointment because you can hear a screw rolling around that is loose. More
by caelien.five
February 03, 2025
Service was fine except I had to take the car back to have them reset the computer when it should’ve been done at time of service have them reset the computer when it should’ve been done at time of service More
by einswmk
February 02, 2025
Easy to work with. We knew we wanted a Hyundai, so there wasn't any pressure. Katy took a lot of time with us, appreciated her very much! We knew we wanted a Hyundai, so there wasn't any pressure. Katy took a lot of time with us, appreciated her very much! More
by nicrand
February 02, 2025
Great service, in and out in approximately 1 hour. Love latte machine! Thanks for keeping going well! Love latte machine! Thanks for keeping going well! More
by Penny
Employees Worked With
February 02, 2025
Great dealership and trustworthy Phil Long is a great dealership. They're trustworthy and dependable. I will utilize their service will living in Colorado Springs dealership. They're trustworthy and dependable. I will utilize their service will living in Colorado Springs More
by jcskiles44
Employees Worked With
David Moore
February 02, 2025
If I called with a question during the two months my car was in the shop waiting on parts, I was told someone would call back. I was called back once out of about six times. When we picked up the car, it w was in the shop waiting on parts, I was told someone would call back. I was called back once out of about six times. When we picked up the car, it was dirty inside (mud) and smelled horrible. More
by ERICBERGMAN1014
Employees Worked With
Charlie
