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Phil Long Hyundai of Motor City - Service Center
Colorado Springs, CO
201 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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201 Reviews of Phil Long Hyundai of Motor City - Service Center
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Verified Customer
December 25, 2024
Charlie and team always take great care of me and follow up, which is sometimes more important than the initial issue. up, which is sometimes more important than the initial issue. More
by JGIBSO
Employees Worked With
December 22, 2024
Thr personnel working in this dealership will bend over backwards to help you to gat what you want for the price you can afford. backwards to help you to gat what you want for the price you can afford. More
by the4678crens
Employees Worked With
December 20, 2024
Service department is unprofessional. Bad assistance, issues aren’t resolved with no answers . Take a new car in for oil change and come out with problems. Bad assistance, issues aren’t resolved with no answers . Take a new car in for oil change and come out with problems. More
by kaoticillusion
Employees Worked With
Service department
December 14, 2024
Entire puchase was a painful process. Required features were not installed prior to vehicle delivery. Vehicle came from another dealer and was not fully inspected or prepped prior to deli Required features were not installed prior to vehicle delivery. Vehicle came from another dealer and was not fully inspected or prepped prior to delivery. Required paperwork and contracts were given to us piecemeal, out of any logical order, and in a complete mess. Took me 2 hours at home to sort and collate warranty documents and contract paperwork. Dealership did not install/supply required services. WE had to point out the lack of purchased Pulse Brakes and Secure Mark sevices. My wife and I had to make four separate 50 mile round trips from Monument to get all features installed and accessories delivered. Dealer made everything right in the end but we certainly did not enjoy the experience. If I had it to do over, I would have purchased from another dealer in Denver. By the way, I realize there was construction ongoing but, parking at Phil Long Motor City is a dangerous and often frightening adventure. This is the 3rd Hyundai we have owned. Our last Santa Fe was purchased at Watermark Hyundai in Marion Il. I can’t say enough about the prioessionalism of the Illinos dealer or how much we have enjoyed our previous Hyundai vehicles purchases/experiences. Wish this purchase could have been half as good. On a brighter note, we love our new Tucson Hybrid. More
by mario.diprimo
Employees Worked With
Other Employees :
David Moore in Service was very helpful and did an ezxcellent job.
December 19, 2023
This is a follow up to a review I wrote. My name is Michael Eugene Bully and I want to make a correction. The General Manager Steve checked into the situation I had about a recall alternator My name is Michael Eugene Bully and I want to make a correction. The General Manager Steve checked into the situation I had about a recall alternator and Steve was able to fix my situation. Come to find out it was all a misunderstanding. Steve took good care of me and helped me out moving forward. I'm very pleased and satisfied with Steve and Phil long hyundai motor city service department and also sales department. I recommend Every one to bring your vehicle to this location to get service and if you're looking to buy a new vehicle. Thanks Steve More
by bully331
Employees Worked With
Other Employees :
General Manager Steve , Alex Enriquez, Shepard Emry, Charles Battaglia, Everardo Galvan
