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Phil Long Hyundai of Motor City - Service Center
Colorado Springs, CO
201 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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201 Reviews of Phil Long Hyundai of Motor City - Service Center
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January 01, 2025
Quick, knowledgeable, answered all of my questions about my recall. Also check tire pressure during visit. I plan on visiting again for deals.. my recall. Also check tire pressure during visit. I plan on visiting again for deals.. More
by Jennm
Verified CustomerEmployees Worked With
None of the above.
January 01, 2025
The service manager was very thorough in explaining what was going to happen. He came to the lounge to get me after the service was complete. He explained what was done and what was needed. Unfortuneatel was going to happen. He came to the lounge to get me after the service was complete. He explained what was done and what was needed. Unfortuneately, I can't afford all the suggested services. More
by Robert Eggum
Employees Worked With
Dont remember
January 01, 2025
The service manager was very upfront with expenses. He understood my problem and couldn't duplicate it so he gave me a break on the charge. It's too bad that you're not handicap acceptable, the chair He understood my problem and couldn't duplicate it so he gave me a break on the charge. It's too bad that you're not handicap acceptable, the chairs on the first floor aren't comfortable and there are only stairs to get to the more comfortable waiting area. More
by JADESCOLA
Employees Worked With
Service manager
December 31, 2024
We leased a 2024 ionic 5 and Ally and Kevin were very helpful and well informed with the car and the transition to EV life helpful and well informed with the car and the transition to EV life More
by tom@tbaileyconstruction.com
December 30, 2024
Great dealership been going here for years. I really loved the personalized service I received from Andrea and the rest of the team. I really loved the personalized service I received from Andrea and the rest of the team. More
by Bear
December 28, 2024
Pleasant surroundings and staff. Appointment time meant little, but simple oil change done in about an hour and 10 minutes. Appreciate the 3-year new car maintenance coverage. Appointment time meant little, but simple oil change done in about an hour and 10 minutes. Appreciate the 3-year new car maintenance coverage. More
by PBNERVIG
Employees Worked With
December 27, 2024
We called ahead and told them the issue to ensure they would have the part in store when we brought the car in since we were traveling. They told us they would have the part by the 26th so to bring the ca would have the part in store when we brought the car in since we were traveling. They told us they would have the part by the 26th so to bring the car in then and they could have the work done in an hour. We brought the car in on the 26th and after an hour they called to confirm the issue was what we said it was and that they would need to order the part and it would be in the following week. We were leaving that day to drive back home but it was extremely frustrating that they told us they would order the part beforehand and would be able to do the work that day to then bring the car in and them not acknowledge the previous conversation and still not have the part. Would not recommend at all, and there were some other issues I didn't love. I've been to multiple Hyundai service centers at this point for different items and this was by far my worst experience. More
by Brian Scott
Employees Worked With
I don't know the name of who I worked with in the service department.
December 26, 2024
Very very customer orientated always willing to be of assistance very knowledgeable make the customer comfortable and at ease with the experience. assistance very knowledgeable make the customer comfortable and at ease with the experience. More
by Jeff kaschnigg
Employees Worked With
Other Employees :
Bill Kiely
