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Phil Long Hyundai of Motor City - Service Center
Colorado Springs, CO
201 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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201 Reviews of Phil Long Hyundai of Motor City - Service Center
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June 13, 2025
I’ve been going round and round with Phil Long. They tried to screw me over finally I got him to do the right thing then I was asked to do a good review as soon as I did the good review because the They tried to screw me over finally I got him to do the right thing then I was asked to do a good review as soon as I did the good review because they fixed the original problem which was a blown clutch a few days after I bought the used car from him I find the people rude and dismissive, even when I went in to talk to somebody while I was talking to the manager, he stopped talking to me to tell one of the employees that he needs to speak to them later I also got yelled at by one of those service people because I sent emails and she didn’t respond so I called the phone number on the email and she yelled at me for using her personal cell phone number, which like I said was on the email. When she did text me back granted in ALL CAPS. that there is a death in the family. I totally understand that which means because something happened to you personally in your personal life that you just completely forget about your responsibilities. I’m not seeing that you have to work, but at least let people know that you aren’t in the middle of something at work and need somebody to handle it for you not just blow off the customer that you have been talking to and that has been upset with you for a while. I mean, I can go on and on, but if you notice Phil Long owns a lot of stuff in Colorado Springs so they don’t really care. They know that they’re gonna get somebody else to buy the car. So my final word is. DON’T BUY FROM PHIL LONG THEY DON’T CARE ABOUT CUSTOMER SERVICE AFTER THE SALES DONE More
by Bill
Verified Customer
June 11, 2025
George was very helpful and same with Hannah very kind and made me feel at home versus just being treated like a number, they helped me get my truck in the easiest way possible and made me feel at home versus just being treated like a number, they helped me get my truck in the easiest way possible More
by Cisco
June 09, 2025
Prompt, courteous, and willing to work with you on scheduling and options for service. A good professional group. scheduling and options for service. A good professional group. More
by MAXANDSCRUFF
June 09, 2025
Alec Cain made this deal happen. The first deal did not work out so I went to another dealer. Alec called me a week later and told me he scraped the previous deal and got me a much The first deal did not work out so I went to another dealer. Alec called me a week later and told me he scraped the previous deal and got me a much better deal...he was right! Thank you Alec! More
by Ang Rad
Employees Worked With
June 05, 2025
Very friendly always willing to help a person always smiles never rude i will always go back smiles never rude i will always go back More
by KIMBERLYMEDINA4598
