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Phil Long Hyundai of Motor City - Service Center

Colorado Springs, CO

4.3
250 Reviews
Call Service Center (719) 575-7620

250 Reviews of Phil Long Hyundai of Motor City - Service Center

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August 09, 2025

I had a wonderful experience at this dealership and would definitely buy another vehicle from Phil along. More

by MLG9748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizette Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 08, 2025

paint recall, poor customer service, David tried to not submit claim, he said wouldn’t be excepted cause I had dings on my hood. What vehicle wouldn’t that is 6 years old and recently paid off. Unprofessi More

by katsal62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hyundai Colorado Springs service dept
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August 06, 2025

Charlie Patton, the service writer is very thorough and courteous. And very knowledgeable. I prefer his style More

by THOLLWEG3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know anyone else
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Aug 09, 2025 -

Phil Long Hyundai of Motor City responded

We're so happy to hear you received great customer service from Charlie! We'll be sure pass along your kind words to the team. Thank you! Always here for you! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

August 02, 2025

Worst dealership ever if your planning on getting huyndai i would look the othere direction. I will never use huyndai again More

by smallwood.m.719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
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Aug 06, 2025 -

Phil Long Hyundai of Motor City responded

We apologize for the experience you had here. We will work with our team members to improve. Thank you for considering our dealership and we appreciate your business.

August 02, 2025

Worst dealer ship ever. I wouldn't recommend huyndai to anyone. Definitely lost my service from here on out More

by smallwood.m.719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
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Aug 06, 2025 -

Phil Long Hyundai of Motor City responded

We apologize for the experience you had here. We will work with our team members to improve. Thank you for considering our dealership and we appreciate your business.

August 01, 2025

This is a great shop. I Would definitely recommend them for required service on your Hyundai More

by marnie.leinberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall.
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Aug 02, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the glowing review! We're proud to deliver great service at Phil Long Hyundai of Motor City, and your feedback lets us know we're on the right track! Thanks again! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 30, 2025

Phil Long Hyundai is a great place to have your car repaired, great team,great accommodation.... More

by larryslj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
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Jul 31, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the glowing review! We're proud to deliver great service at Phil Long Hyundai of Motor City, and your feedback lets us know we're on the right track! Thanks again! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 28, 2025

The staff were friendly and the service was thorough and efficient. Would recommend to friends More

by ASYASTILES
Recommend Dealer
Yes
Employees Worked With
James
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Jul 31, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the glowing review! We're proud to deliver great service at Phil Long Hyundai of Motor City, and your feedback lets us know we're on the right track! Thanks again! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

July 24, 2025

To start w a fixed cost diagnosis $215 to determine an a small identifiable problem was not a good beginning. Needless to say the problem was quickly repaired plus the diagnosis cost for a hefty bill. I More

by KBUTLER00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Two people in the Service department
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Jul 25, 2025 -

Phil Long Hyundai of Motor City responded

We take your feedback to heart! We will be happy to offer you a free diagnosis on further work if you have other items you would like to have inspected! (Just show this response to anyone on our service team)! We appreciate your business and your kind words about our new dealership waiting lounge! Thank you.

July 24, 2025

Great experience,my sales person was awsome,Katie was very good and took good care of us. More

by CHOPS5934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katy Wardell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for taking the time to leave such a wonderful review. We're truly grateful for your kind words. Feedback like yours reminds us why we love what we do. Thank you for trusting us! #1 Phil Long Hyundai of Motor City! #1 in Southern Colorado for 11 years running! Home of the MOTOR CITY EXCLUSIVE 30 Year / 300,000 Mile Warranty!

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