Phil Long Hyundai of Chapel Hills - Service Center
Colorado Springs, CO

44 Reviews of Phil Long Hyundai of Chapel Hills - Service Center
Best Service Dept and Great Service Rep I had a Hyundai Elantra a few years ago and met Marty, the Service Rep, at this dealership at that time. He has always been great to work with. I mi I had a Hyundai Elantra a few years ago and met Marty, the Service Rep, at this dealership at that time. He has always been great to work with. I mistakenly traded that car in on another brand that ended up being a maintenance nightmare. Not only was the car not reliable, but the service department was not pleasant to deal with. I kept that other brand car for about 2 years and then went back to Hyundai and bought the Santa Fe. One of the primary reasons I did this was because of the service department. Recently, I took my car in for a strange anomaly. It would not shut all the way off and was only going to the ACC option on the ignition switch. I could not lock the car and it beeped at me when I walked away from it because I had the keys in my pocket. I took it in and Marty looked at it, grabbed a service tech to help us out, and had me out of there in 20 minutes with the car fixed. They had to take the shift lever apart, modify an arm (file off 2mm so it would seat properly and register in Park) and reassemble. It was amazing!!! I also very much enjoyed visiting with Marty while I waited. This guy is great. More
Great visit Excellent service with very knowledgeable personnel, especially Marty Stinett. I was given an estimated time for the work, and it was completed in th Excellent service with very knowledgeable personnel, especially Marty Stinett. I was given an estimated time for the work, and it was completed in that length of time - and a car wash, to boot! More
Oil change Was greeted when I pulled up to have my car service. They called about two hours later and let me know car was done and ready for pickup. Was greeted when I pulled up to have my car service. They called about two hours later and let me know car was done and ready for pickup. More
Detailed Staff and service reps are very detailed and explained everything precisely! They took the necessary time and care to ensure I understood everything Staff and service reps are very detailed and explained everything precisely! They took the necessary time and care to ensure I understood everything on the invoice. More
Front-end Alignment with Service Department Very professional and efficient crew. Replaced tire, completed front-end alignment. I was in and out with time to spare prior to my following appoin Very professional and efficient crew. Replaced tire, completed front-end alignment. I was in and out with time to spare prior to my following appointment 10 miles away. Super team! More
Service Department Marty is a great. He is just AMAZING and I will not take my car anywhere else. Marty always has a smile on his face and he remembers my name. Marty h Marty is a great. He is just AMAZING and I will not take my car anywhere else. Marty always has a smile on his face and he remembers my name. Marty has worked on 3 of my cars and I never had any issues with him or anyone else at Phil Long Hyundai. I love the team there. I will keep buying my cars there for as long as Marty is there and some other people. Dave Britton saw me waiting on my car to be done and he came to say HI and to make sure that my needs were being meet. Like I said I love this dealership/ More
Professional Service Very prompt and the Service Dept does an excellent job. We are very happy with the overall performance that we have received while working with Ben O Very prompt and the Service Dept does an excellent job. We are very happy with the overall performance that we have received while working with Ben Oham in Sales to the Staff in Service. More
Marty Stinett best service manager and service dept. in town Marty Stinett is the best service manager I have ever had the pleasure to work with,, He is always very informative and truly makes one feel like a v Marty Stinett is the best service manager I have ever had the pleasure to work with,, He is always very informative and truly makes one feel like a valued customer, and he has a great sense of humor. I am truly happy with my 2011 Sonata purchase not only because of the vehicle itself but in large part to Marty and your excellent service department. Marty also advised me of the great value in purchasing your service coupon book, which I have every year. So now I bring all three of my vehicles in for regular service. and regularly recommend your service department to all my friends,, and of course tell them ..Ask for Marty. Yours Truly, Bob A. More
Service for an Oil change Great service! Everyone was quick and not too long of a wait! As soon as the Car was done we were notified to come to the counter! Great service! Everyone was quick and not too long of a wait! As soon as the Car was done we were notified to come to the counter! More
Great experience with this dealership. Bought a new 2015 Hyundai Sonata Sport in Oct. 2014. Have been very pleased with the performance of the vehicle and the service department. We have us Bought a new 2015 Hyundai Sonata Sport in Oct. 2014. Have been very pleased with the performance of the vehicle and the service department. We have used Marty Stinnet for 3 years now on our cars and have been very please with his service. More