Phil Long Ford of Denver - Service Center

Fuel pump replacement Car quit running and had to be towed to dealer. They diagnosed problem as a inoperative fuel pump, gave me a price for the repairs and once I okayed Car quit running and had to be towed to dealer. They diagnosed problem as a inoperative fuel pump, gave me a price for the repairs and once I okayed same had it repaired the following day. Cost was as quoted and car is now running fine. This was my first visit to this dealer, and I will go back for any repairs my car might need. More

Basic service You we're fast and friendly. I like the text update. I bought a used Explorer while I was there! I will be back for all my service car needs. You we're fast and friendly. I like the text update. I bought a used Explorer while I was there! I will be back for all my service car needs. More

First time service at Phil Long Ford Just went in for an oil change, and was most impressed by the quickness of their Quick Lube service. Also with the thorough inspection of the whole ca Just went in for an oil change, and was most impressed by the quickness of their Quick Lube service. Also with the thorough inspection of the whole car. I will now return there instead of the independent franchised fast lube places, who are no longer a bargain. More

Prices They tell you at check in the oil change is one price, check out they charged more.they should stand by there price on oil changes!!!!!! They tell you at check in the oil change is one price, check out they charged more.they should stand by there price on oil changes!!!!!! More

Best Ford dealer I've ever felt with! Absolutely love Phil long Ford! Very big place, very professional, very organized, and very fast with their service. This dealership will break their Absolutely love Phil long Ford! Very big place, very professional, very organized, and very fast with their service. This dealership will break their back for you in order to have a good experience. 10/10 I wish I bought my truck from them. They definitely deserve to have the business! More

felt i was overcharged labor. would not give me a summary. replaced several engine gaskets. labor for breaking down engine to get to gasket is basic charge which i feel was double charged for each gasket. Al replaced several engine gaskets. labor for breaking down engine to get to gasket is basic charge which i feel was double charged for each gasket. Almost $4,000. labor. Asked for labor breakdown and was told it was not available. More

Customer service Great customer service with limited amount of time waiting, even when a walk-in. Fast and friendly service always. I appreciate the honesty of the s Great customer service with limited amount of time waiting, even when a walk-in. Fast and friendly service always. I appreciate the honesty of the service people when working on my car. More

Great service dept. Broken driver side mirror, and recall done in timely manner. Pleased with quick lane as well. Friendly professional staff in both of those departments Broken driver side mirror, and recall done in timely manner. Pleased with quick lane as well. Friendly professional staff in both of those departments. Thanks More

Usually Excellent but Had Two BAD Days. I go back over 25 years with Phil Long since that are as perfect as humanly possible. Please appreciate that these comments relate ONLY to my visits I go back over 25 years with Phil Long since that are as perfect as humanly possible. Please appreciate that these comments relate ONLY to my visits of February 27th and March 1st, 2018. The vehicle was presented for an oil change and a vehicle safety check. The rear brake pads needed replacement. The power steering hose was defective resulting in a gradual loss of fluid. The service advisor stated that neither part was readily available. I was offered a change to wait for two to three house for the parts to be delivered or I could come back again at a later time when the parts would be on-hand. I was told that the parts would both be available the following day, February 28th. Given that I made an appointment for 7am on March 1st, two days later. SURPRISE! Apparently someone forget to order the parts. AMAZING! This is extremely atypical of my over 25 years of experiences with the Phil Long dealership on Wadsworth Boulevard. Hopefully, all will be good from this point forward. More

Another great experience at Phil Long Quick Lane Fast courteous service!!! Professional service people who take an interest in your needs! I waited less than an hour for my service to be complete. Fast courteous service!!! Professional service people who take an interest in your needs! I waited less than an hour for my service to be complete. More