Phil Long Ford of Denver - Service Center

Good Service I took my 2014 F 150 to be serviced. There was a whistling noise when I turned on the A/C. Dwayne got him in and got my truck back to me quickly. I ha I took my 2014 F 150 to be serviced. There was a whistling noise when I turned on the A/C. Dwayne got him in and got my truck back to me quickly. I have since called Dwayne back to see if a few questions could be answered and I have yet to get a call! While I still think Phil Long Ford of Denver is awesome. I would like for the staff to support the customers view and respond to concerns. Otherwise, my experience with them if good. More

Recall and service Great customer service. Everything was done quickly and the service reps are always helpful and professional. I've worked with Phil Long through many Great customer service. Everything was done quickly and the service reps are always helpful and professional. I've worked with Phil Long through many purchases and service appointments. More

Fast Service I took my 2017 Escape in because the check engine light was on. They had it repaired in about 30 minutes. I was so happy! Wayne is awesome! I took my 2017 Escape in because the check engine light was on. They had it repaired in about 30 minutes. I was so happy! Wayne is awesome! More

A Dealer You Can Trust Since the day I bought my 2015 Ford Fusion Titanium at Phil Long Ford, Phil Long Ford has taken care of my car. The service has been excellent!!! I do Since the day I bought my 2015 Ford Fusion Titanium at Phil Long Ford, Phil Long Ford has taken care of my car. The service has been excellent!!! I don't take my car anywhere else, including for new tires. A dealer you can trust with a GM and Service Manager who truly care about the customer!!! More

changed belts - work Garry is an excellent service manager. Set up appointment for Saturday. Work was accomplished. Picked up truck in the afternoon. Appreciate Garry Warr Garry is an excellent service manager. Set up appointment for Saturday. Work was accomplished. Picked up truck in the afternoon. Appreciate Garry Warren's assistance. More

Why make a appointment!!!!!! I bought a certified truck from Phil long witch was a great experience. Engine light came on I called service talked to Wayne he said they were backed I bought a certified truck from Phil long witch was a great experience. Engine light came on I called service talked to Wayne he said they were backed up. I made a appointment for the following week I asked about a rental car he told me they were out but had a shuttle that could take me home. Showed up to drop my truck off was told they are backed up would be a few days. Uh xxx is my appointment for?? Larry told me he would get it done next day. But there backed up? Asked for the shuttle o you live to far away. I got pissed!! A courtesy car popped up for me. Terrible service experience........ More

Recall service Phil long did a pretty good job of taking care of two recall issues with my ford fusion. Took a little longer than what they originally told me. But o Phil long did a pretty good job of taking care of two recall issues with my ford fusion. Took a little longer than what they originally told me. But only about an hour longer than expected. More

Pleasant experience I find the dealership friendly. I purchased my edge in another state so i was going to a dealership that was closer to my house but i did not like ho I find the dealership friendly. I purchased my edge in another state so i was going to a dealership that was closer to my house but i did not like how i was treated. I decided to try phil long because you still have the quick lube. I have been well treated by all service staff. I have only had oil changes and tire rotations, but will have work done with you if needed. More

Outstanding Hope all customers recieve the same outstanding service.as I have . Been going to Phil Long for a couple years. Was useing Omeara on 104 Hope all customers recieve the same outstanding service.as I have . Been going to Phil Long for a couple years. Was useing Omeara on 104 More

Great service experience I was in to have my first oil change in my new car (after first 5000 miles); before I arrived at the location for the oil change, I talked to Garry Wa I was in to have my first oil change in my new car (after first 5000 miles); before I arrived at the location for the oil change, I talked to Garry Warren & Dustin Brooks on the phone - they were both very pleasant and helpful; Eugene Katze took care of me as soon as I pulled up and was very kind and helpful; he even checked to make sure there were no recalls on my vehicle per my request; I had to wait in the waiting room (very accommodating) for a while, but had been told in advance of my arrival to expect that (do not schedule appointments: first come first served basis); will definitely plan on coming back again for my next oil change and for anything else I need regarding my car. I am a widow, so it is especially important to me to have a place I can trust. More