Phil Long Ford of Denver - Service Center

They Lost Me!! Lost car!! I was in last week with low air in one of my tires. they found a screw. Good. They fixed it in about 20 minutes. Good. It took then 2 Lost car!! I was in last week with low air in one of my tires. they found a screw. Good. They fixed it in about 20 minutes. Good. It took then 2 and a half hours to walk in to the waiting room and get me!! My service advisor was Alex Graylyn He came in to see me twice twice to ask my name and twice to ask my make up of my car!!! The Front desk had my paperwork all along. They called my husbands number who passed awayn recently But you couldn' walk a few feet away and come and get me! More

Nice people, great service I always get great service here and recommend these folks. There care they take with my truck, advising when they find a problem is comforting I always get great service here and recommend these folks. There care they take with my truck, advising when they find a problem is comforting More

Great Service The service I received was great and timely. Kept me updated on my vehicle and the repairs that was being done. Friendly staff and took care of my veh The service I received was great and timely. Kept me updated on my vehicle and the repairs that was being done. Friendly staff and took care of my vehicle. More

Great service and I was impressed by the service personnel. Jamie explained everything they would be doing and what my service plan covered and what I would be responsible to pay. She answered all my questions. Jamie explained everything they would be doing and what my service plan covered and what I would be responsible to pay. She answered all my questions. All the service personnel were extremely courteous and helpful. More

Always a good job I am always pleased when I take my car to the Lakewood Phil Long. It is clean, they are friendly and they respect my time. I am always pleased when I take my car to the Lakewood Phil Long. It is clean, they are friendly and they respect my time. More

AC REPAIR The service advisor kept me informed of the progress while my car was being repaired. He saw to it that I had shuttle service as necessary. The service advisor kept me informed of the progress while my car was being repaired. He saw to it that I had shuttle service as necessary. More

Outstanding as always! I have had a good relationship with Phil Long Ford for over 19 years. Their Service Department is the best I have found in the Metro Denver area. I have had a good relationship with Phil Long Ford for over 19 years. Their Service Department is the best I have found in the Metro Denver area. More

A defective Battery Due to a defective battery, there was considerable corrosion around one of the terminals which caused the copper connection to corrode. This should h Due to a defective battery, there was considerable corrosion around one of the terminals which caused the copper connection to corrode. This should have been caught when I had my car in for an oil change a short period of time prior to this. This type of corrosion does not happen over night!! The service department took care of the problem in a timely fashion, replaced the defective battery under warrantee and sent me on my way. More

Ford recall I got an appointment in what I deemed was an appropriate wait time, and they completed the job in less time then I thought they would. This service w I got an appointment in what I deemed was an appropriate wait time, and they completed the job in less time then I thought they would. This service work was easy and I was very happy. More

Warranty service The Phil Long service department fixed a problem caused by an autobody repair service and did so graciously and quickly and at no charge. to me.. The Phil Long service department fixed a problem caused by an autobody repair service and did so graciously and quickly and at no charge. to me.. More