Back

Phil Long Ford of Denver - Service Center

Denver, CO

3.9
489 Reviews

489 Reviews of Phil Long Ford of Denver - Service Center

Sort by
July 26, 2022

I just got some maintenance done on my 2008 Ford Fusion. The service staff at Phil Long was very professional and helpful. Don Heck went out of his way to make sure I understood what repairs were needed and More

by Teresa Norris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Phil Long Ford of Denver responded

Hello Teresa, We are so happy Don and our service team were able to assist. We look forward to the next opportunity to work with you.

July 26, 2022

Great customer service! ! Liked it!! The work it was done it was done right Great work More

by ealba525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Martindale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsie Ayala, Jacleen Garcia
Jul 26, 2022 -

Phil Long Ford of Denver responded

Thank you for the great review. Your words are very encouraging and give us the motivation to keep giving out all. Thank you again, have a great day!

July 22, 2022

Chelsie did a great job! ! Will return and will recommend them to family and friends. More

by Ford Cust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsie Ayala
Jul 22, 2022 -

Phil Long Ford of Denver responded

Thank you for the recommendation. We will pass the word of encouragement onto Chelsie and the team.

July 12, 2022

Your team did an outstanding job. I could tell I was valued as a customer. Please do what ever you need to do to retain your quality personnel. They are the reason customers come back More

by jim
Recommend Dealer
Yes
Employees Worked With
Wayne Stegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mahony
Jul 12, 2022 -

Phil Long Ford of Denver responded

Hello Jim, thank you for the encouraging review, we are so happy we were able to provide you with such a great experience. If you need anything more please reach out, we are happy to assist.

July 11, 2022

Great customer service - thank you Garry! You were able to get me in and taken care of sooner than expected and very much appreciated that. More

by F-250 H7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Warren
Jul 11, 2022 -

Phil Long Ford of Denver responded

So happy we could help. We will be sure to Pass on the kind words to Garry. If there is anything more we can do to assist please reach out.

June 23, 2022

Worked with Walter Banks. Was selling my car and everything got done within an hour and a half. He was on top of it and very friendly and knowledgeable. More

by Dombossen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Phil Long Ford of Denver responded

So glad we could help. Thank you for the great review. Have a Wonderful Day!

June 23, 2022

I like getting my Ford Fiesta serviced at this dealership. My car is always serviced in a timely and professional manor. I look forward to a long and happy relationship here. More

by Rrjanini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsie Ayala, Jacleen Garcia
Jun 24, 2022 -

Phil Long Ford of Denver responded

We are happy to assist and look forward to your next visit. Thank you for the great review.

June 07, 2022

Fast. ..reliable...great service everytime! They are all very friendly! Would definitely recommend to anyone! More

by jessa18jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Martindale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Gerbich, Rick Fair, Chelsie Ayala, Jacleen Garcia
Jun 07, 2022 -

Phil Long Ford of Denver responded

You kind words and recommendation mean a lot to us. Thank you for taking the time to leave this feedback. We look forward to the next opportunity to work with you.

June 07, 2022

Fast, friendly service and easy to check in and out. Gage Rhoden was friendly and kept me updated on the progress of the recall on my Ford Escape. I had a 7AM appt and my car was ready for pickup at 9: More

by Diane is happy!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage Rhoden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Phil Long Ford of Denver responded

Diane, So glad that Gage and the team were able to make this visit easy for you. If you need anything more please reach out, we are always happy to assist. Thank you again. Have a Great Day!

May 27, 2022

Friendly and quick service as well as appointments available in a short amount of time. Car completed in good time with information sent to IM. More

by deblun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacleen Garcia
May 30, 2022 -

Phil Long Ford of Denver responded

Happy we were able to meet your expectations on this visit. Thank you for the great feedback. We look forward to our next opportunity to work with you.