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Phil Long Ford of Denver - Service Center

Denver, CO

3.9
489 Reviews

489 Reviews of Phil Long Ford of Denver - Service Center

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October 12, 2019

All day oil change Took over 2 hours for just a oil change when I could of took my truck to any lube shop and been in and out in less then a half an hour. More

by Duane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene Katze
Oct 12, 2019 -

Phil Long Ford of Denver responded

Duane, We our sorry that our team was not able to meet your expectations on this visit. We are continually working to improve and hope to exceed your expectations on your next visit. Thank you for your feedback.

October 11, 2019

Great service all the way around. Went in for an oil change and Robert was able to keep me updated on process. Showed good knowledge and understanding of my questions. More

by JuanRamon
Recommend Dealer
Yes
Employees Worked With
Robert Harris
Oct 11, 2019 -

Phil Long Ford of Denver responded

Juan, thank you for taking time to leave this great review. We are always happy to assist should you need anything more. Have a wonderful day!

October 11, 2019

OUTSTANDING SERVICE!! Every time I come into the Quicklane Service @PhilLongFord Ivan is the to greet me & to take care of any questions I might have. I bring ALL of my veh More

by gwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Delgato
Oct 12, 2019 -

Phil Long Ford of Denver responded

Gwen, we will be sure to let Ivan know just how happy you are with his hard work and dedication. Thank you for taking the time to leave this review. We can't wait to work with you again.

October 10, 2019

Great service and they’re very informative on the services they are doing. Ivan was a great technician he answered all my questions and was super friendly. More

by Tarfan88
Recommend Dealer
Yes
Employees Worked With
Ivan Delgato
Oct 11, 2019 -

Phil Long Ford of Denver responded

Our goal is your complete satisfaction. We will let Ivan and the quick lane team know just how happy your were during your visit. We look forward to working with you next time. Take care!

October 10, 2019

Good service, done on time, looked at more things on the car than I expected. Yes, I understand that they're looking for more add-on services, but I'd prefer they give the car a good once over than not. I can d More

by RMGeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Harris
Oct 11, 2019 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave this valuable feedback. We are always happy to assist.

October 09, 2019

Great service Was in for an oil change and tire rotation - no issues, and was in and out in about an hour. Gabriel kept me informed on progress More

by Colonel Goose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Oct 10, 2019 -

Phil Long Ford of Denver responded

So happy Gabe and our Quick Lane team were able to get you taken care of in a quick and efficient manor. We are always happy to assist should you need anything more, please let us know.

October 08, 2019

Customer service was the best! From the nice greeting I received from Gene when I entered the Quick Lane to the detail-oriented service I received from Joe, it was just an all-aroun More

by kbraun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Stegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Katze
Oct 10, 2019 -

Phil Long Ford of Denver responded

Thank you for taking time to leave this excellent review. We are pleased to hear we have been able take care of your service needs for some time. Thank you for your business. We look forward to your next visit.

October 02, 2019

Great work and excellent customer service Staff is always welcoming as soon as I walk in the door. Service is quick and I do not ever feel pressured to get extra work done on my vehicle. More

by Ryan Aaron
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ivan Delgato, Eugene Katze, Cody Meiden, Thomas Comstock, Robert Harris
Oct 03, 2019 -

Phil Long Ford of Denver responded

Ryan, We are so happy that we have been able to take care of you in the top notch way that you and every customer deserves. We are always happy to assist should anything else arise. Have a great day!

October 02, 2019

Service Department Fast friendly service! This is where we bring our government fleet vehicles. They are always very busy but they have always had our vehicles repaired More

by Darius Vega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Stegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Katze
Oct 03, 2019 -

Phil Long Ford of Denver responded

Darius, Thank you for your continued support. We appreciate the great review and look forward to working with you again. Have a great day!

September 29, 2019

Don was great. Don was extremely helpful and professional. He made my visit in to repair my Saturn very easy. He kept me updated on how the repairs were going. Th More

by Babs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My mechanic - I don't remember his name.
Sep 30, 2019 -

Phil Long Ford of Denver responded

Babs, We are happy to be of service. Thank you for taking the time to leave this feedback. We hope to have the opportunity to work with you again in the future.

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