489 Reviews of Phil Long Ford of Denver - Service Center
F-150 Service Work Don Heck and the team at Phil Long Ford in Lakewood has taken care of me for over 6 years on my F-150, So I expect nothing less. These guys are fare Don Heck and the team at Phil Long Ford in Lakewood has taken care of me for over 6 years on my F-150, So I expect nothing less. These guys are fare and excel at what they do. More
Battery replacement During the last snow storm, I was unable to start my F-150. After jump starting it, I went to Phil Long Ford service without an appointment and they During the last snow storm, I was unable to start my F-150. After jump starting it, I went to Phil Long Ford service without an appointment and they were able to fit me in. The job was done right and I am very appreciative. More
Overall horrible experience and wait time for service completion. Made an appointment over two weeks in advance. For recall issue and a transmission issue. It still took almost two weeks to complete. The completion. Made an appointment over two weeks in advance. For recall issue and a transmission issue. It still took almost two weeks to complete. Then had issues with a loaner vehicle and well as the service director. Never go back again!! More
Great Service! I always receive excellent service from Phil Long Quick Lane, but I was pleasantly surprised that they were able to replace my truck’s tires for over I always receive excellent service from Phil Long Quick Lane, but I was pleasantly surprised that they were able to replace my truck’s tires for over $100 less than any other local tire centers! I will definitely check with them first in the future for any of my needs! More
Wonderful Service Department Dwayne Calloway is the best service advisor I have ever worked with for my Ford vehicles. He knows the vehicles and the issues that need to be addres Dwayne Calloway is the best service advisor I have ever worked with for my Ford vehicles. He knows the vehicles and the issues that need to be addressed for the best price. More
Happy customer...... My vehicle was serviced in accordance with Ford's recommendation. The service was performed fast and friendly. My service advisors were Don Heck, Ja My vehicle was serviced in accordance with Ford's recommendation. The service was performed fast and friendly. My service advisors were Don Heck, Jamie Campbell, and Garry Warren, who kept me appraised of the progress. Thank you! More
Good service experience Advisor Don Heck was efficient and friendly. The vehicle was finished an hour before expected, which enabled me to complete some errands earlier in t Advisor Don Heck was efficient and friendly. The vehicle was finished an hour before expected, which enabled me to complete some errands earlier in the day. More
Software update/oil change The quick lube and regular service department people were very courteous and helpful. The software update took 10 minutes and they did it right in the The quick lube and regular service department people were very courteous and helpful. The software update took 10 minutes and they did it right in the intake bay, The oil change at the quicklube lane took less than half the time that they quoted and was a great value!! I'll be going back!! More
Awesome service Jamie Understood Sync problems and took care of with no issues. Jamie was super cool and very accommodating with schedule on a Saturday and work was c Jamie Understood Sync problems and took care of with no issues. Jamie was super cool and very accommodating with schedule on a Saturday and work was completed quickly More
Oil change at 7500 mikes The team at Phil Long Quick Change was great! Chelsea, the care specialist that checked me in and took care of me did a great job. I usually stay but The team at Phil Long Quick Change was great! Chelsea, the care specialist that checked me in and took care of me did a great job. I usually stay but this time I had to leave my truck. Chelsea sent me updates via text and called me when it was done. She went over everything they did and quickly got me going when I came back to pick up my truck. Overall, my experience was great. More