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Phil Long Ford of Denver - Service Center

Denver, CO

3.9
489 Reviews

489 Reviews of Phil Long Ford of Denver - Service Center

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January 30, 2020

Quick lane service was good and Gabe made sure that the service and alignment were completed professionally. We are happy to be regular customers at Phil Long Ford. More

by Bill M
Recommend Dealer
Yes
Employees Worked With
Gabriel in Quicklane
Jan 30, 2020 -

Phil Long Ford of Denver responded

Bill, thank you for taking time to leave this awesome review. We are honored to be your dealership of choice and look forward to the next opportunity to serve you.

January 30, 2020

SEVICE DEPARTMENT IS GREAT the service department is great, when we drop of a pickup for repair its ready with in a couple of days or a week, good service!!!! More

by rbishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Phil Long Ford of Denver responded

So happy to assist. Please be sure to let us know if you need anything more as we are always more than happy to assist.

January 28, 2020

oil change , car check-up Phil Long Ford continues to offer a professional, pleasant experience, both at Quick-Lane and in their dealership. Staff is friendly, informative, com More

by Leslie D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Delgato
Jan 28, 2020 -

Phil Long Ford of Denver responded

Leslie, Thank you for taking time to leave this valuable feedback. So happy we could provide you with the high quality service that you deserve.

January 25, 2020

Excellent service writer Mr Ivan Delgado Mr Delgado was extremely honest and accurate in estimating my wait time, explained the reasons, and kept me informed. I will ask for him at my next s More

by Fiesta ST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Delgato
Jan 25, 2020 -

Phil Long Ford of Denver responded

Thank you for taking the time to review your visit. We are always happy to assist and look forward to working with you again.

December 27, 2019

Great fast service. Phil Long Ford stands universe the other Ford Dealerships when it comes to honesty, service, and selection. Car shopping and service doesn’t have to be painful and Phil Long Ford is co More

by Jazzerblitz
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Delgato
Dec 28, 2019 -

Phil Long Ford of Denver responded

It is reviews like this that are motivation to keep going. Thank you for taking the time to leave this awesome review.

December 20, 2019

it was just ok They got the work done but took longer than I expected and they left a big mess inside our Mustang all over the floor and there were scraps of stuff l More

by scottspencer8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Comstock
Dec 21, 2019 -

Phil Long Ford of Denver responded

Scott, We are so sorry we let you down on this visit. Thank you for providing this feedback so that we improve on our service. We hope you will give us an other chance in the future. Take Care!

December 18, 2019

I brought my 2014 Escape in for a Check up and even though they were extremely busy and just before Christmas.. I was treated warmly and allowed to leave my car there until they could look at it. Wayne More

by Joygirl09
Recommend Dealer
Yes
Employees Worked With
Wayne Stegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Phil Long Ford of Denver responded

We are happy that we could meet your expectations on this visit. We hope to have the opportunity to work with you again.

December 09, 2019

Recall work at Phil Long Ford Have worked with Dwayne Callaway on repairs to the Ford trucks we have owned. His knowledge and professionalism are excellent, focusing on the custom More

by Lmjers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave this awesome review. I will let Dwayne and our service team know just happy you are. Thank you for your business and we look forward to working with you again in the future.

December 07, 2019

Dwayne is always helpful and does the best job. Dwayne and the service department are always helpful and take care of my repairs with profesional skill and attitude. In 19 years I have always used More

by Robin Steele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Phil Long Ford of Denver responded

Robin, We agree, Dwayne is certainly a asset to our team here at Phil Long Ford of Denver. Thank you for your continued support. We look forward to assisting in the future. Have a wonderful day!

December 05, 2019

Warranty work Don Heck in the service dept..did a great job taking care of the Explorer I brought in. It worked great with texting him to following up on the repair More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2019 -

Phil Long Ford of Denver responded

Bruce, We are happy to hear we Don and our service team were able to deliver the top notch experience that you deserve. Thank you for taking the team to leave this great feedback about your visit. We look forward to your next visit.

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