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Phil Long Ford of Denver - Service Center

Denver, CO

3.9
489 Reviews

489 Reviews of Phil Long Ford of Denver - Service Center

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April 11, 2020

Phil Long's Quicklane I have had all of my vehicles service completed at Phil Long's Quicklane since purchasing my F150 six years ago. They have always done an excellent jo More

by Steve in Denver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katze
Apr 14, 2020 -

Phil Long Ford of Denver responded

Steve, Thank you for taking the time to leave this great feedback. We appreciate your recommendation and look forward to working with you again in the future.

April 10, 2020

oil change was excellently done. GENE met me as I drove in maintaining, social distancing properly. He was confident.positive,friendly and did his best to fullfill my request..Less th More

by wacava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katze
Apr 11, 2020 -

Phil Long Ford of Denver responded

Gene and our Quick Lane team are always happy to assist. Should you need anything more please let us know. We will gladly help. Take care!

April 06, 2020

Bought two cars here. Been using their service department exclusively for everything, including tires, since I bought my last car, a 2015 Ford Fusion Titanium. Best auto dealer in Denver. Looking forward to More

by Tom
Recommend Dealer
Yes
Employees Worked With
Jennifer Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Martindale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garry Warren
Apr 07, 2020 -

Phil Long Ford of Denver responded

Tom, What a great review. We are happy that we continue to deliver the experience that merits a review like this. Until next time.

April 04, 2020

Friendly, Helpful Service Experience Had to get car worked on during COVID outbreak. Service advisor was very friendly and helpful. He explained the service needed and helped me to get More

by db13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Warren
Apr 07, 2020 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave this glowing review. We are glad that we could be there to assist when you needed us. We look forward to the opportunity to work with you again. Take care!

March 31, 2020

Great tires at a great price at a great dealership. Very satisfied and very pleased with the purchase and help of the service advisor good guy More

by Jeepjku66
Recommend Dealer
Yes
Employees Worked With
Eugene katze , Eugene Katze
Apr 01, 2020 -

Phil Long Ford of Denver responded

Thank you for taking time to leave this positive feedback about our quick lane team. We are so happy to be there for you when you needed us. Please let us know if there is anything more we can do to assist.

March 27, 2020

A sign on the door said to stay with the vehicle when I brought my car in and it took over 20 min before someone came out and when I came to pick up my car no one came out even tho many saw me sitting ther More

by srin613
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2020 -

Phil Long Ford of Denver responded

We are so sorry for this. With the new laws we are working hard to perfect the process and will continue to work on this. Thank you for helping become better.

March 13, 2020

Lube, Oil, Filter, Rotate Tires The staff was friendly, professional, and informative. The wait for my vehicle was good (less than two hours). I only go to Phil Long Ford because of More

by Bandit4618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katze
Mar 13, 2020 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave this great review. We are so happy we could assist. We look forward to working with you again soon. Have a Wonderful Day!

March 09, 2020

90% satisfied Work done as requested except that license plate light was not replaced. Estimated work time was 3 hours. Actual was about 4 and a half hours. OK w More

by cbmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Harris
Mar 10, 2020 -

Phil Long Ford of Denver responded

Thank you for leaving this feedback. We are glad we could assist you with your automotive needs however, we apologize we forgot about the light. Please stop by at your convenience and we will get you all fixed up. Thanks again for the feedback.

February 14, 2020

Phil Long Ford Purchased My Vehicle Everything was great we received a great deal. I would recommend our salesman to everyone Enjoyed every moment no pressure and no games Thank You More

by rcofamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Montoya
Feb 14, 2020 -

Phil Long Ford of Denver responded

We are pleased to have provided you with such a top notch experience. We appreciate your feedback and hope to have the opportunity to work with you again.

February 07, 2020

Eugene helped me with my oil change and air filter. I thought I was ready for brakes but he told me I was good for another year. Outstanding service! More

by hiandy61
Recommend Dealer
Yes
Employees Worked With
Eugene Katze
Feb 07, 2020 -

Phil Long Ford of Denver responded

So happy to be able to go above and beyond what you expected. Thank you for the great review. Let us know if there is anything more we can do to help.

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