Phil Long Ford of Denver - Service Center

Always friendly and helpful they do not try to sell you things you don't need even if your women. The service department has been great thru all this coronavirus stuff things you don't need even if your women. The service department has been great thru all this coronavirus stuff More

Engine replace Garry the service tech was great he kept us informed and was very easy to work with lady that gave us loaner car was also very good as was others we d Garry the service tech was great he kept us informed and was very easy to work with lady that gave us loaner car was also very good as was others we dealt with More

Dwayne as always was the greatest. He has always been there for me and I appreciate him beyond words. Thank you ever so much Dwayne! there for me and I appreciate him beyond words. Thank you ever so much Dwayne! More

Quick Lane Service was top notch as always, easy in and quick out the door. Eugene was very informative and helpful. We have always had great service at Phil Long Ford. quick out the door. Eugene was very informative and helpful. We have always had great service at Phil Long Ford. More

The dealership got me in on a quick notice. I called Friday they got me in on Saturday. Did a great job. I was totally satisfied. Friday they got me in on Saturday. Did a great job. I was totally satisfied. More

I struggle to give Phil Long 5 stars on this. I first I struggle to give Phil Long 5 stars on this. I first took my car to Quick Lane at Phil Long in March and told them my car was misfiring. Ther I struggle to give Phil Long 5 stars on this. I first took my car to Quick Lane at Phil Long in March and told them my car was misfiring. There were no lights on the dash, it just wouldn’t go sometimes. The rep at Quick Lane didn’t mention the known issue with the Focus transmission and wanted to charge me $400 to change the spark plugs. Luckily, I’m cheap and took my car to My Mechanic in Littleton who pulled all the documentation to show it was the transmission issue. I then took my car to the service center at Phil Long. Wayne asked me if there were any lights on and I told him no. He knew exactly what it was. It took them a couple of weeks to fix because there were other people in front of me, but it is fixed now and running great. Wayne and the service team there were great. In the end, 0 stars for Quick Lane and 5 stars for the service department. More

Don Heck is a fantastic Ford representative! Don goes above and beyond, he truly cares about your vehicle and treats you like family. He is smart, kind, professional and friendly. My husband and Don goes above and beyond, he truly cares about your vehicle and treats you like family. He is smart, kind, professional and friendly. My husband and I will never take our trucks to anyone else. We trust Don and will continue to buy our Fords from Phil Long Ford. More

essential workers oil change I really appreciate the oil change. The visit was very professional and easy for me. What a relief to have this easily done during my busy schedule. I really appreciate the oil change. The visit was very professional and easy for me. What a relief to have this easily done during my busy schedule. The printout of my oil change and inspection in detail was also helpful and professional. I didn't feel pushed or bribed. Thank you More

Told service advisor Robert about shifting issue with truck. He said my truck is older it will need to be warmed up for transmission to shift smoother. This is my most recent visit and have not been plea truck. He said my truck is older it will need to be warmed up for transmission to shift smoother. This is my most recent visit and have not been pleased with service in the past. I will be getting a 2nd opinion. Received a text saying I’d get a video of vehicle inspection and that didn’t happen. More

Service was complete and done in a very reasonable time. I bought the service booklet and that saved me money with all of the free checks. Plus’a complete re was complete and done in a very reasonable time. I bought the service booklet and that saved me money with all of the free checks. Plus’a complete report on the service done.😄 More