Phil Long Ford of Denver - Service Center

Great experience. ...The General Manager, Robert McMann, was extremely responsive to my issue, and the service department was communicative and helpful. Thank you Wayn ...The General Manager, Robert McMann, was extremely responsive to my issue, and the service department was communicative and helpful. Thank you Wayne for getting my Bronco back to me promptly! More

This dealer performs excellent service after the sale. No appointment necessary. They also provide excellent details about the service performed and what one may need to do at the next interval service. No appointment necessary. They also provide excellent details about the service performed and what one may need to do at the next interval service. More

Service writers and staff were very friendly and efficient. I love the text communication keeping me current as to the service process. Highly recommend this dealership (Phil Long Ford Denver) efficient. I love the text communication keeping me current as to the service process. Highly recommend this dealership (Phil Long Ford Denver) More

took longer than expected but everything else was great. communication was good, service was good communication was good, service was good More

Very efficient and courteous, kept me up to date on the progress of my service progress of my service More

I bought my car there and been going there for 3 years for maintenance and they are always friendly and quick to get things done. Very informative and honest! I definitely recommend them! Awesome! for maintenance and they are always friendly and quick to get things done. Very informative and honest! I definitely recommend them! Awesome! More

After 3 tries Phil Long Ford fixed my rear passenger side tire pressure sensor that had been malfunctioning for over a year. After trying to fix the factory installed one, PLF finally came to the conclusion tire pressure sensor that had been malfunctioning for over a year. After trying to fix the factory installed one, PLF finally came to the conclusion they needed to replace the part and were able to get their hands on one that was in very short supply in the US. More

I took my car in to get serviced and was told they couldn’t duplicate the issue and told me to pick up my car. The problem is still ongoing. I was talked to like I didn’t know how to put my car in gea couldn’t duplicate the issue and told me to pick up my car. The problem is still ongoing. I was talked to like I didn’t know how to put my car in gear or like I didn’t know how to drive. I was also told that if this issue “consistently”happens to take it in. It continued to happen after I picked it up from the dealership. I was told it’s the end of the month and the mechanics are done by the end of the month, in other word they will not get to it that day. It’s not reassuring to take my car to get fixed and they tell me they don’t have the time or manpower to figure out the issue and fix it. More

I have always received excellent service from this dealership. Friendly and upbeat and truly seem they are happy to be of service. Smiles go a long way!!! dealership. Friendly and upbeat and truly seem they are happy to be of service. Smiles go a long way!!! More

We've been coming to Phil Long for over 20 years and have always received quality care from the service team, Gage and Dwayne are our current service managers and they are awesome! Thank you! Liz & Jason R always received quality care from the service team, Gage and Dwayne are our current service managers and they are awesome! Thank you! Liz & Jason R. More