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Phil Long Ford of Denver - Service Center

Denver, CO

3.9
489 Reviews

489 Reviews of Phil Long Ford of Denver - Service Center

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July 09, 2020

Eugene did excellent job getting my vechile serviced in a timely manner. He kept me informed every step of the way on when it would be done. The tech who worked on F-150 also did an excellent job also. T More

by Thunderbird1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katze
Jul 09, 2020 -

Phil Long Ford of Denver responded

Thank you for the great review. We will be sure to let Eugene and the Quick Lane team that they have another happy customer. Thank you again for your great review. Take Care!

July 07, 2020

Excellent service by the entire team. Thanks to the overall support and timeliness of the appointment. Would recommend all brands, not just Ford cars and trucks. More

by Bermuda6198
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave this feedback about our service team. We are so happy we were able to assist. Thank you again for the great review. Have a Wonderful Day!

July 07, 2020

I trust the work that Phil Long Ford does for me on my Land Rover Range Rover. I’m limited on what I can have them fix but when I can I go to them. It is more cost effective for me and they provide great More

by T.K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
Jul 11, 2020 -

Phil Long Ford of Denver responded

Thank you for the kind words and the recommendation. We will be glad to pass on the kind words to Chelsea and the Quick Lane team. If there is anything more we can do please let us know. We are happy to assist.

June 30, 2020

I am amazed that every time I go in for an oil change, “something” else comes up that needs attention. I believe that the boost of sales is on the agenda versus honesty. If I don’t fix that something, it More

by Hansontck
Recommend Dealer
No
Employees Worked With
Ivan Delgato
Jul 01, 2020 -

Phil Long Ford of Denver responded

We are sorry that we let you down. We often use the manufacturers recommendation for service as a guide to insure that you vehicle is reconvening the proper service. In the end our goal is your satisfaction so we are sorry that we have not delivered.

June 27, 2020

Great service all service was completed as planned in the time frame told to me. I always have good, timely service at phil long quick lane, that's why I keep comi More

by gwt48
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katze
Jun 29, 2020 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave this great feedback We look forward to your next visit.

June 27, 2020

Service review My car was picked up and returned by friendly guys. The feedback was thorough. I had an oil change and fire rtation and safety check More

by Thekontios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know names
Jun 27, 2020 -

Phil Long Ford of Denver responded

We are happy we could make your service easy and efficient. We would love to have the opportunity to work with you again in the future. Take Care!

June 26, 2020

Garry Warren did an excellent job getting my 2018 F150 scheduled and repaired in a timely manner he kept me informed on the progress of the repair, he is an asset to your service department . More

by Thunderbird1
Recommend Dealer
Yes
Employees Worked With
Garry Warren
Jun 27, 2020 -

Phil Long Ford of Denver responded

Thank you for the kind words. We agree Garry is a great asset to our service team and we are lucky to have him.

June 25, 2020

Always great service at Phil Long Ford Denver. After years of buying and servicing our Fords Phil Long, we have always been satisfied. Courteous and dependable. More

by mjdavis
Recommend Dealer
Yes
Employees Worked With
Robert Harris
Jun 26, 2020 -

Phil Long Ford of Denver responded

Thank you for this Awesome review. We are so honored to have Wonderful customers like you to serve. Thank you for your business.

June 19, 2020

routine maintenance Vert friendly people. Completed work in less time than originally forecast. Everyone wearing face masks. Very satisfied with service. Have had multipl More

by 4Fords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot to get their names, but all in service area were excellant
Jun 22, 2020 -

Phil Long Ford of Denver responded

Thank you for the continued support. We look forward to working with you again soon.

June 18, 2020

Friendly Staff I expected a more thorough diagnosis and repair of my truck.That is why I had it sent to Phil Long Ford to start with. My truck was stolen and the tru More

by rkholley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Stegie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Phil Long Ford of Denver responded

Sorry we let you down on this visit. We would like the opportunity to see what we might be able to do to make things right. Please give us a call at 303-933-5530 so that we might discuss options.

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