489 Reviews of Phil Long Ford of Denver - Service Center
Great service but, the amount of time it took was not to my liking. Oil change and tire repair (plug a screw hole) shouldn't take 3 hours. my liking. Oil change and tire repair (plug a screw hole) shouldn't take 3 hours. More
I stopped by Phil Long to get my 2011 Ford Edge Flashed. I was expecting to be told I had to make an appointment. They surprised me, they said they could fit me in but it would take a little bit. Which I I was expecting to be told I had to make an appointment. They surprised me, they said they could fit me in but it would take a little bit. Which I was happy they could. Service was good, staff was very courteous and knowledgeable. A please service expeirence. More
I have brought my Ford Fusion in for service twice now and also used their valet service. They are fast and accurate recording their work and skyways letting me know if I need anything or if everything is and also used their valet service. They are fast and accurate recording their work and skyways letting me know if I need anything or if everything is good. They never to to sell me things I don’t need. More
excellent service ,I would like to think this is an every day thing for them . wonderful people , makes my day better all around, thanks for service day thing for them . wonderful people , makes my day better all around, thanks for service More
First bad experience with Phil Long service. Not done when promised and job was not done correctly, which I had to point out to them and have them fix . Took an extra hour of my time. Dwayne was helpf when promised and job was not done correctly, which I had to point out to them and have them fix . Took an extra hour of my time. Dwayne was helpful and resolved issues I presented to him. Lets not blame "covid" for shoddy work. Lets just get back to excellent performance and "true" customer satisfaction. More
I was treated wonderfully. Garry made sure everything was to my satisfaction. Will definitely take all my service work back to him. Thank you, Garry. to my satisfaction. Will definitely take all my service work back to him. Thank you, Garry. More
I would probably recommend them as I have used them many times, especially the quick lane. However, this last time I took my car in for a recall on the door locks. They told me it would take about 23 ho times, especially the quick lane. However, this last time I took my car in for a recall on the door locks. They told me it would take about 23 hours. So I took my car in early Wed. morning and got it back on Sat. morning. People have plans and appointments and if they are told they will be without a car for 24 hours that is what it should be. I had to rearrange some things because I did not have my car. More
Trustworthy and courteous. Best Ford Service In Colorado, will absolutely bring my truck back to Phil Long Ford of Denver. Always know it will be fixed right the first time. will absolutely bring my truck back to Phil Long Ford of Denver. Always know it will be fixed right the first time. More
The Quick Lane is awesome. Robert took great care to listen to my requests and offer a plan for taking care of my F350 diesel truck. The service was super fast with no appointment needed. I will use the listen to my requests and offer a plan for taking care of my F350 diesel truck. The service was super fast with no appointment needed. I will use them from now on. Great place More
I am here on vacation and am amazed at how much more efficient and professional this service department is compared to what I am used to back home. Very impressive! efficient and professional this service department is compared to what I am used to back home. Very impressive! More