Phil Long Ford of Denver - Service Center

I love the professionalism of the Service Department. I only take my cars to Phil Long. Thanks Don, you're always available to answer questions!! only take my cars to Phil Long. Thanks Don, you're always available to answer questions!! More

Took my 6 year old Escape in for the 50,000 mile service. Got in and out reasonably fast and they didn't try to sell me anything I didn't need. Truly an anomoly is this day and time. Got in and out reasonably fast and they didn't try to sell me anything I didn't need. Truly an anomoly is this day and time. More

Tom my representative at Phil Long was very attentive and helpful with my car needs. I was completely satisfied with the service and highly recommend this dealership. and helpful with my car needs. I was completely satisfied with the service and highly recommend this dealership. More

Jamie in the service department provides excellent, conscientious attention to me and my vehicle. I have been going to Phil Long Ford and when it was a Saturn vehicle shop for 18 years. conscientious attention to me and my vehicle. I have been going to Phil Long Ford and when it was a Saturn vehicle shop for 18 years. More

The people at Phil Long Ford did an excellent job, was disappointed that the item I took my car in for was not covered by the extended warranty I purchased when I bought the car but that does not take awa disappointed that the item I took my car in for was not covered by the extended warranty I purchased when I bought the car but that does not take away from the job done by the service dept. More

Two years ago Phil couldn't find time to look at an engine oil leak for an F150 under warranty. Fast forward two years and they cancel my service appointment because (they say) they couldn't finish al engine oil leak for an F150 under warranty. Fast forward two years and they cancel my service appointment because (they say) they couldn't finish all the work "ahead" of me. So, Phil's Quick Lane then proceeds to overcharge on a simple lube, oil, filter and tire rotation, which took four hours. Phil just doesn't need the little guy. Go elsewhere, I will. More

Well my car is still there. But Tom my service writer is the best!! He keeps me up to date on what’s going on. the best!! He keeps me up to date on what’s going on. More

Made a next day service appointment, work finished on time and done right, really good. Service advisor Dwayne was responsive and very helpful. great to work with. time and done right, really good. Service advisor Dwayne was responsive and very helpful. great to work with. More

I would not use them for service. Go elsewhere. my truck was there for two days and still did not even get looked at and that was with an appointment. If your to busy don't accept the car until the schedule was there for two days and still did not even get looked at and that was with an appointment. If your to busy don't accept the car until the schedule allows it. They need to learn how to schedule appointments More

Wayne was great Thanks! Real Informative replaced recalled part checked out parking brake. The customer service was great. Found part under dash that wasnt needed recalled part checked out parking brake. The customer service was great. Found part under dash that wasnt needed More