Phil Long Ford of Denver - Service Center

Took 2.5 hours to change oil when I was third in line at 6:15 am. They did get me checked in at 6:45 am, but didn't finish until 9:15am. Also asked to see why the passenger side windshield wiper doesn't wi 6:15 am. They did get me checked in at 6:45 am, but didn't finish until 9:15am. Also asked to see why the passenger side windshield wiper doesn't wipe probertly, even after putting a new blade in. Been like this since the truck was new. Didn't talk to me about any reason and still does it with their new blades. More

Gary is ALWAYS pleasant and helpful. We will always come back to Phil Long because of Gary and your staff Thank you for everything. Always. back to Phil Long because of Gary and your staff Thank you for everything. Always. More

Had my 65,000 mile services, all my fluids and brakes done. They picked up the car and returned it within a six hour window while I was at work. Chelsea at Ford service did an outstanding job and found c done. They picked up the car and returned it within a six hour window while I was at work. Chelsea at Ford service did an outstanding job and found coupons to help lower my bill. More

We had the oil changed and some other service work done on our Escape, our service writer Gabreal was very friendly & helpful. We would highly recommend! on our Escape, our service writer Gabreal was very friendly & helpful. We would highly recommend! More

Transmission and radiator service took 3.5 hrs. Never will come back again. The service department is probably understaffed for techs as most places are. People don't want to do this kind of work anymore will come back again. The service department is probably understaffed for techs as most places are. People don't want to do this kind of work anymore. More

My service experience is always great with Phil Long. I never have any issues when I need something fixed on my car. Always above and beyond! never have any issues when I need something fixed on my car. Always above and beyond! More

Don Heck, my service advisor, at Phil Long Ford has been nothing short of professional and timely in all our transactions. My Ford is reaching 100K miles and has needed service work prior to my warranty exp nothing short of professional and timely in all our transactions. My Ford is reaching 100K miles and has needed service work prior to my warranty expiring. Don is extremely thorough in figuring out what needs fixed, he sticks by what he says, and is honest to the core. I have never had to worry about him giving me the run-around, or charging me for a service I do not need. He always checks warranty coverage and finds ways to keep my costs at a minimum. I am incredibly thankful he is my service advisor and for his quick responses to all my questions. Highly recommend Don! More

This dealership once again goes above and beyond for their customers! Want customer service, then you'll find it consistantly here with Dwayne and team! their customers! Want customer service, then you'll find it consistantly here with Dwayne and team! More

Very helpful, exellent work. The waiting time was pretty good and the waiting aria was good. The work was explained well. We will continue to come back. good and the waiting aria was good. The work was explained well. We will continue to come back. More

All around very enjoyable experience. Don was a great service manager to deal with. He kept me updated on everything that was going on with my Explorer. Thank you again. Also, James was very accommoda service manager to deal with. He kept me updated on everything that was going on with my Explorer. Thank you again. Also, James was very accommodating also. I used their shuttle service and he was the one who drove me back to my house which is approximately 30 minutes away from the dealership. Thank you again. More