Phil Long Ford of Denver - Service Center

Griff Ellingsburg did a great job keeping me informed about the progress of a major repair. Griff and Larry Craig went above and beyond any other dealership I have worked with to track down another unre about the progress of a major repair. Griff and Larry Craig went above and beyond any other dealership I have worked with to track down another unrelated, difficult to find, service issue. More

Twice I came to this dealership to get just my oil changed. And twice was told the wait was over 5 hours! I was told if I wanted to leave my vehicle overnight they could get to it the next day. Was changed. And twice was told the wait was over 5 hours! I was told if I wanted to leave my vehicle overnight they could get to it the next day. Was told they are down numerous technicians. Phil Long is struggling to maintain and hire new technicians to staff their service dept. There can be a myriad of reasons for this but I think one must first examine the reason/s why people are leaving there. Phil Long is in danger of losing many loyal customers like me. Jamie in service is by far the most friendly and efficient. Long story short, the oil change took a little over 2 hours. More

Another excellent service trip to Phil Long for our F150. The staff in the Service department is always friendly and efficient. And we love the coupon books! The staff in the Service department is always friendly and efficient. And we love the coupon books! More

The Service is always been the best - they make you feel like family and provide me with piece of mind knowing I don't have to worry about anything else when i walk out the door. Wayne is great like family and provide me with piece of mind knowing I don't have to worry about anything else when i walk out the door. Wayne is great More

The post-sale assistance and excellent customer service from S. Wilderman and Dwayne Callaway continue to make me a fan of Phil Long Ford. They always work with me to get things accomplished in a timely, q from S. Wilderman and Dwayne Callaway continue to make me a fan of Phil Long Ford. They always work with me to get things accomplished in a timely, quality manner regardless of the challenges that arise. I appreciate their commitment and communication. More

While visiting the Denver area I had an issue with my Ford F-350. The service department got my truck in, fixed my problem and got me on my way again. Outstanding, professional and friendly service. I hi Ford F-350. The service department got my truck in, fixed my problem and got me on my way again. Outstanding, professional and friendly service. I highly recommend this dealership, best I’ve ever dealt with. More

I have three Ford vehicles and the last 2 were purchased at Phill Long. I do have them serviced their also, however, I would like to point out Mr. Eugene Katze as one of the most Outstanding Service Advis at Phill Long. I do have them serviced their also, however, I would like to point out Mr. Eugene Katze as one of the most Outstanding Service Advisors I have ever done business with. He is alway very helpful and extremely knowledgeable about our 3 vehicles ( EDGE, RANGER, THUNDERBIRD) and I thank Him for that. He is a real asset to Phil Long Ford and I am Proud to recommend Phil Long and Mr. Katze to all my friends and family. Please let him know that he is very much appreciated !!! More

Wow... I had an amazing experience at this dealership. I came in hauling a truck camper for an oil change and putting on new tires. They were extremely welcoming to allow us to take the camper off I came in hauling a truck camper for an oil change and putting on new tires. They were extremely welcoming to allow us to take the camper off in the visitor parking lot. Chelsie Ayala in the service department was beyond awesome in taking care of us to ensure we were in and out that day to continue our journey. Great dealership! More

I was told it would be about 2 hours for my oil change. I was okay with that. Three and a half hours later, after questing the lady, I finally got my car back. In the mean time I had to cancel a doctor I was okay with that. Three and a half hours later, after questing the lady, I finally got my car back. In the mean time I had to cancel a doctors appointment. This is where I have always had my Explorer serviced but can't really say if I will be back. More

The service department is always helpful and friendly! Your staff is wonderful! There is a dealership, Omera, which is within 5 miles of my home. I would take my car to another state before I would ta Your staff is wonderful! There is a dealership, Omera, which is within 5 miles of my home. I would take my car to another state before I would take it to Omera! More