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Phil Long Ford of Chapel Hills
Colorado Springs, CO
493 Reviews
We have the largest and best selection in the state! Nearly all makes...all models...all Colorado ready! And since we are LOCAL, so are our vehicles!
Best Price Guarantee
Low Prices GUARANTEED by a 3-day/150-mile exchange guarantee.
Colorado Grown and Family-Owned Since 1945!
Our roots are here, and we'll stay here! Phil Long is a privately-held, family-held Colorado company employing over 1000 people and giving back to our community since 1945!
Proud Sponsor of Shield 616
SHIELD616 was founded to provide all-day rifle protection for peace officers and first responders who sacrificially serve our communities.
Proud Sponsor of Mt. Carmel Veterans Center
Mt. Carmel Veterans Service Center exists to collaborate with community partners providing best practices in transition and wellness services for Veterans, Military and their Families by delivering expertise, resources, space and sustainability.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 493 reviews
January 12, 2025
Great service and staff . . especially Corey . Would go again anytime and recommend for s great place . especially Corey . Would go again anytime and recommend for s great place More
by umbar
Employees Worked With
January 12, 2025
Unique and wonderful dealership with many options. Corey was pleased to work and I'd highly recommend. Corey was pleased to work and I'd highly recommend. More
by Mtruex19
Employees Worked With
January 03, 2025
This was my first big car buying experience and it was the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 m the worst ever. 17 days after buying my "Ford approved" 2017 Hyundai Santa Fe the transmission completely failed. My car has been in the shop for 2 months and a week so far. Still waiting. I never once received a call from Liz from the Hyundai dealership telling me ANYTHING ever about my car. The only updates I get is if I call myself. I have made 3 car payments, got my plates and registration, and they could literally care less. The best part is Gabe, my salesman, is the son of the owners. I have called and texted him only to be outright ignored. I did actually get one phone call from Rebecca telling me that I had to return my loaner and get another one because the one I had, "was over on miles." Well duh! I've been without my car for almost 2 1/2 months!! I explained to Rebecca how upset and distraught I was. Her response? "I will have Nick call you and if anything I'll go over to Hyundai and check myself." Can we guess what Rebecca didn't do? Way to keep up with the complete disrespect and gross negligence to your customers! So a special thank you to Liz, Rebecca, and Gabe. You each have done an incredible job at ensuring that I literally had the worst car buying experience of my life. Please please go ANYWHERE else and spend your money. The Phil long name is NOT one you can trust. If I had the money to hire an attorney and get off this loan with them I would. More
by timc
Employees Worked With
December 29, 2024
Gilbert was great to work with. We came from out of state to purchase my truck and he was upfront with us about any information we needed, quick to respond, even picked us up from t We came from out of state to purchase my truck and he was upfront with us about any information we needed, quick to respond, even picked us up from the airport. Justin in Finance was also great helped us get an awesome rate and a great deal on a Service Contract. Thank you guys!! More
by candiceborza
December 17, 2024
Lawrence was a great help getting us into our new vehicle. He was honest and didn’t try to over sale our budget. Delivery was great and we love love the vehicle he picked for us. The dealership as a vehicle. He was honest and didn’t try to over sale our budget. Delivery was great and we love love the vehicle he picked for us. The dealership as a whole was friendly, professional and over all out standing More
by Chefsupansa
December 08, 2024
It was a great experience. Lawrence worked hard to find me the perfect vehicle. He was polite and down to earth. I didn’t get the “crooked salesman” vibes from him at all. T Lawrence worked hard to find me the perfect vehicle. He was polite and down to earth. I didn’t get the “crooked salesman” vibes from him at all. The sales managers and finance guys were polite and upfront about the process and the numbers. More
by Kbell
November 23, 2024
Lawrence was an absolute pleasure to work with. He takes your ideas and runs with them to make your dreams come true and get you the exact outcome you are seeking. All of the other staff was great He takes your ideas and runs with them to make your dreams come true and get you the exact outcome you are seeking. All of the other staff was great also. More
by Tenderfoot_bluegrass
Employees Worked With
November 23, 2024
The sales and finance experience was outstanding. The business office has yet to get my trade payoff to my lender. It has been three weeks. I was told on the 19th it would be there and posted in the The business office has yet to get my trade payoff to my lender. It has been three weeks. I was told on the 19th it would be there and posted in the next three days. It's now the 23rd and payment has not been posted. More
by Paul Harter
November 16, 2024
Lawrence and the team at Phil Long were outstanding! This has been the smoothest vehicle buying process I have ever been through. Lawrence got me exactly what I wanted quickly and efficiently! This has been the smoothest vehicle buying process I have ever been through. Lawrence got me exactly what I wanted quickly and efficiently! More
by michaeldland9
Employees Worked With
November 01, 2024
My salesperson, Lane, was very helpful and knowledgable about the truck I wanted to look at. He gave me a few options to consider before I settled on the vehicle. Deal seemed to be fair, and I drove off in about the truck I wanted to look at. He gave me a few options to consider before I settled on the vehicle. Deal seemed to be fair, and I drove off in a new vehicle the same day. The most helpful part was Lane's knowledge of everything on the orientation walkthrough. Really made me comfortable learning all about the vehicle before leaving. More
by Steve
Employees Worked With
