Phil Long Ford of Chapel Hills

Hundreds of Complaints Can’t Be Wrong — Phil Long Is a Dud If you like disappearing deposits, surprise fees, long waits for your check, and a finance office that treats your bank account like an open b Dud If you like disappearing deposits, surprise fees, long waits for your check, and a finance office that treats your bank account like an open bar — you’re going to love Phil Long. Hundreds of consumer complaints and at least one FMLA lawsuit later, they’re still going strong. Add-ons you didn’t ask for? Rolled right into your loan. Warranties you thought were optional? Not anymore. Oh, and if you’re military — congratulations, you’re the favorite target for over-inflated financing and “custom” loan padding. Their motto might as well be: “What you don’t know can still make us a profit.” Check the BBB reports. Ask around Fort Carson. Read the reviews they bury with coupons. Then ask yourself — are all those angry customers just unlucky… or are they just the ones who read the fine print too late? More

We had a great experience working with Leo. He was friendly and knowledgeable. Would absolutely work with him again! He was friendly and knowledgeable. Would absolutely work with him again! More

If i could give more than 5 stars I would. Avery Harrison was the most user friendly, helpful, and responsive employee I have ever worked with. No pressure, just knowledgable, useful, and und Avery Harrison was the most user friendly, helpful, and responsive employee I have ever worked with. No pressure, just knowledgable, useful, and understanding. He and his manager, David Bales, took care of our military family and we couldn't be happier! More

Best buying experiance ever! John Vigil and team made this Super hassle free with delivery to Denver metro couldn't have been easier. Superb John Vigil and team made this Super hassle free with delivery to Denver metro couldn't have been easier. Superb More

Ramona has giving me the best experience and customer service I have ever had so shout out to her, if there’s something you want she gonna make sure you get it so thank you !! service I have ever had so shout out to her, if there’s something you want she gonna make sure you get it so thank you !! More

Rewriting this review but same outcome 10/10 everything was perfect and Ramona was amazing. Helped me get what I wanted and was very helpful. If anyone is looking for a vehicle please go here you won’t be was perfect and Ramona was amazing. Helped me get what I wanted and was very helpful. If anyone is looking for a vehicle please go here you won’t be disappointed More

Best experience I’ve ever had at a dealership. Worked with me to insure that I was happy with the outcome 10/10 word recommend for anyone Worked with me to insure that I was happy with the outcome 10/10 word recommend for anyone More

Phil Long Ford of Chapel Hills salesman Mr. Elijah, did an amazing job helping me find the right vehicle for my family the service was amazing. He was honest and straightforward about my optio Elijah, did an amazing job helping me find the right vehicle for my family the service was amazing. He was honest and straightforward about my options. It was a quick and smooth process. I love my SUV and highly recommend Mr.Elijah. More

Avery was amazing he made the whole car buying process super quick and easy very knowledgeable and kind. I love my new kia forte! Thank you Avery super quick and easy very knowledgeable and kind. I love my new kia forte! Thank you Avery More

Ramona was just wonderful yesterday. She was extremely knowledgeable, kind and efficient. She listened to my concerns and made sure my offers and counter-offers were respected and,at lea She was extremely knowledgeable, kind and efficient. She listened to my concerns and made sure my offers and counter-offers were respected and,at least, presented and entertained by the sales managers.The process was easy and smooth and I am looking forward to hearing from her about updates on my process. Whether you're buying or selling a vehicle, I recommend you see Ramona so that she can show you what great, efficient, kind and knowledgeable customer service looks like! Thank you, Ramona!! More