Phil Long Ford of Chapel Hills

Tommy was very kind, patient, knowledgeable, and not pushy which made my experience of choosing a new car very comfortable. pushy which made my experience of choosing a new car very comfortable. More

Lawrence was amazing from texting vehicle options before we even arrived at the dealership, to his quick text responses, and friendly personality showing vehicles. He went above and beyond to make sure we we even arrived at the dealership, to his quick text responses, and friendly personality showing vehicles. He went above and beyond to make sure we found the perfect car for our daughter, to valuing our time. He had us in and out from agreeing to price to signing papers in an hour. We will highly recommend him to anyone and will definitely ask for him the next time we are shopping for a vehicle. More

Everyone was friendly and helpful, it took a bit longer than I expected but that wasn’t anyone’s fault in particular. than I expected but that wasn’t anyone’s fault in particular. More

Lane DumCum, is the most thoughtful in taking care of my individual interests in purchasing a vehicle. He navigates through helping and deciding a vehicle the experience was quick, and simple. He multitask individual interests in purchasing a vehicle. He navigates through helping and deciding a vehicle the experience was quick, and simple. He multitasked so much. He’s so well-versed at his job that he literally can put you in a vehicle and you’d be very very happy knowing your needs are meet. Thank you, Phil Long Ford of Chapel Hill team, most importantly, Lane DumCum, I will definitely be back and purchasing a car for my son. Thank you More

We showed up after work and an hour before the dealership closed and Lawrence helped us out and even stayed late. He was very knowledgeable, helpful, and really pleasant to work with. Definitely would work w closed and Lawrence helped us out and even stayed late. He was very knowledgeable, helpful, and really pleasant to work with. Definitely would work with him again in the future. More

Lawrence was extremely helpful and attentive. He spent literally all day selling me a car. He never raised an eyebrow when “I wanted to drive just one more”. I’ve owned over 40 vehicles on my li He spent literally all day selling me a car. He never raised an eyebrow when “I wanted to drive just one more”. I’ve owned over 40 vehicles on my lifetime and I have to say Lawrence is one of the best salesman I’ve ever had. I highly recommend him and Phil Long Ford at Chapel Hills. More

They were easy to work with. Willing to stay late and get us the car we were wanting! Great service! Willing to stay late and get us the car we were wanting! Great service! More

Our sales person Lawrence did an amazing job of helping us with the purchase of our vehicle. He did everything possible to make our experience pleasant. He was kind, personable, and very professional in ha us with the purchase of our vehicle. He did everything possible to make our experience pleasant. He was kind, personable, and very professional in handling our transactions without making us feel overwhelmed or pressured into making decisions we might regret. We were glad to have met Lawrence, and will definitely consider him and Phil Long Ford for our future purchases. More

I’ve always been so skeptical with bigger dealerships and felt there was no way this would work. But Will literally made it feel almost effortless to get everything taken care of. 11/10 helped me get into on felt there was no way this would work. But Will literally made it feel almost effortless to get everything taken care of. 11/10 helped me get into one of my dream cars and I’m still overly ecstatic days later. Awesome solid guy and great person. If you need to get into your goal/dream car he’s the guy! More

I bought a CPO vehicle from this dealership. I bought it on a Friday, and the following Tuesday, it was in the shop for a recall. However, the dealership servicing the recall found numerous issu I bought it on a Friday, and the following Tuesday, it was in the shop for a recall. However, the dealership servicing the recall found numerous issues that aren't immediately obvious and were caused by the last technician to service the vehicle. The sales representative, Lane, put me in contact with Tim, the guest experience manager, and he called me once, but has not returned or given me a call back since. I would not recommend purchasing any vehicle from this dealership. More