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Phil Hughes Honda

Athens, GA

4.7
307 Reviews

3200 Atlanta Hwy

Athens, GA

30606

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Showing 307 reviews

January 21, 2016

regular maintenance My service was very quick. I had a meeting I needed to attend and was given a ride in the shuttle van driven by a friendly employee. Enjoyed a pleasan More

by EBURTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brownlow
Jan 22, 2016 -

Phil Hughes Honda responded

I'm glad we could make your service experience as convenient as possible! Thanks for the 5 star review!! Sincerely, Lindsay Lucas, Marketing Director

January 21, 2016

well done Good job, quickly attended to--provided a place to work--got cup of coffee--and within the hour--the service had been completed. Check out was quick More

by ADAMS.RH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Lovette
Jan 22, 2016 -

Phil Hughes Honda responded

Thank you for your positive review! I'm happy your time in our service department was pleasant - we look forward to seeing you again next time! Sincerely, Lindsay Lucas, Marketing Director

January 20, 2016

Good Service Nice and patient work. My car has tire pressure problem when the temperature changes. They helped me check every tire carefully and make sure there wa More

by SHIRLEY0412
Recommend Dealer
Yes
Employees Worked With
Bill Carson, David Nichols
Jan 20, 2016 -

Phil Hughes Honda responded

Great Shirley! I'm glad Bill and David were able to check that out for you and get you back on the road safely. Please don't hesitate to come back if it reoccurs in this winter weather! Sincerely, Lindsay Lucas, Marketing Director

January 19, 2016

Good Experience at Phil Hughes Honda We have been dealing with Phil Hughes Honda for many years. Always helpful, always courteous and we have always been satisfied with the service we re More

by MGRIZZLE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brownlow
Jan 20, 2016 -

Phil Hughes Honda responded

Thank you so much for your rave review! We are thrilled to have your family's longtime trust and patronage at Phil Hughes.

January 15, 2016

General Service Good service and quick. Spoke to David on phone for appointment and then dealt with Jake at service dept. Usually deal with Sar and missed seeing him, More

by DJWOOD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nichols, Jake Lovette
Jan 15, 2016 -

Phil Hughes Honda responded

Thanks for the positive review DJ! We are proud to hear that multiple members of our service department have provided you with great customer service! Sincerely, Lindsay Lucas, Marketing Director

January 14, 2016

Air Bag Recall I bought my civic in Duluth, but now I live close to Athens, so when I received my recall notice for my airbag, I took it to Phil Hughes Honda. They More

by BOGIE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nichols
Jan 15, 2016 -

Phil Hughes Honda responded

Thanks so much - we're happy to have earned your business! Please don't ever hesitate to request special assistance while your vehicle is being serviced! Sincerely, Lindsay Lucas, Marketing Director

January 13, 2016

Safety Recall Repair Safety recall repair was completed on my CRV. Although the mail notice from Honda indicated only airbag inflator replacements, the staff completed tw More

by LATIMER49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nichols
Jan 15, 2016 -

Phil Hughes Honda responded

Your safety and satisfaction is our #1 concern! I'm glad David was able to provide a great experience for your CRV recall service. Please don't hesitate to reach out to us if you have any issues! Sincerely, Lindsay Lucas, Marketing Director

January 12, 2016

A professional and courteous experience. Jake was very helpful on the phone when I called to set appointment. He met me when I drove up, explained all in a polite and courteous fashion. Upo More

by patrickfisher37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Lovette
Jan 15, 2016 -

Phil Hughes Honda responded

Patrick, I'm so glad Jake provided such wonderful customer service during your visit! We appreciate you taking the time to post a review, I'll make sure that Jake is aware of what a positive impact he had on your experience! Sincerely, Lindsay Lucas, Marketing Director

January 11, 2016

Great Service, Great Dealership! Phil Hughes Honda has exceeded my expectations for a car dealership. From the purchase of my car to the continued detailed service I received--unbelie More

by jathiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Bowman, Jake Lovette
Jan 15, 2016 -

Phil Hughes Honda responded

Wow - thank you so very much for your kind words! We are thrilled we were able to provide such a positive experience for you from beginning to end of the sales process and proud that you will be a lifetime Phil Hughes Honda customer! Sincerely, Lindsay Lucas, Marketing Director

January 11, 2016

Service trip Honda Element Service failed to complete the oil change requested at time of booking in addition to the recall. Offered no apologies for failure to complete the req More

by CINDYDANIEL1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Brownlow
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