Phil Hughes Honda
Athens, GA
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Super friendly and professional service. David Nichols kept me informed through the whole process, didn't just send me to the customer waiting area to decompose. When things didn't go "as pla David Nichols kept me informed through the whole process, didn't just send me to the customer waiting area to decompose. When things didn't go "as planned" (which they rarely do in modern day auto service), he apologised and made sure everything was handled! I live over an hour away, and there are closer Honda dealers, but I like this one and will keep returning. More
Fast and friendly service I made an appointment and was in and out for regularly scheduled service in less than an hour. The waiting area was comfortable and clean and the ent I made an appointment and was in and out for regularly scheduled service in less than an hour. The waiting area was comfortable and clean and the entire staff was very friendly and helpful. They made it so easy to get my car serviced! More
Excellent Service No hassles. Prompt and responsive in-take. Quick placement in the que for service. Service rendered, including a phone call re: an unforeseen problem. No hassles. Prompt and responsive in-take. Quick placement in the que for service. Service rendered, including a phone call re: an unforeseen problem. A descriptive diagnosis with optional recommended remedies. Very courteous explanation of services rendered and costs. Smooth payment process, including any available coupon discounts with a peppermint reward. Satisfied customer. Will return fo next scheduled visit. Thanks... More
Good, but left oil cap off As always, service was fine. Afterwards, couldn't figure out why car was so smelly and loud. Turns out that they left off oil cap. Go figure. As always, service was fine. Afterwards, couldn't figure out why car was so smelly and loud. Turns out that they left off oil cap. Go figure. More
Recent Service Experience I have been using the service department at Phil Hughes Honda since moving to Athens three years ago. Without exception, the service we receive is alw I have been using the service department at Phil Hughes Honda since moving to Athens three years ago. Without exception, the service we receive is always perfect. Quotes are accurate, work is completed when we are told it will be and the service writers are friendly, professional and committed to providing the best experience possible. Thank you for being a business we can trust. More
Great Service On my fourth car from Phil Hughes, so I have many years with the service center. They are Courteous, prompt, concerned, and reliable. Great Service. On my fourth car from Phil Hughes, so I have many years with the service center. They are Courteous, prompt, concerned, and reliable. Great Service. More
Professional, helpful, and timely David Nichols is the person who I have been working with for several years. He does an excellent job of communicating with me any car concerns or rec David Nichols is the person who I have been working with for several years. He does an excellent job of communicating with me any car concerns or recommendations. The atmosphere of dealership from the service managers to cashiers is very friendly. More
I picked up my car and 5 minutes later the light came on aga I called Service took it back in and within 10 minutes I was on the road again ! On my way home I got a call from the manager stating they were givin I called Service took it back in and within 10 minutes I was on the road again ! On my way home I got a call from the manager stating they were giving me a free oil change when needed! Thanks for taking care of my cat More
Service Department Excellent service, called and they told me to come on in. It took about 30 min for a full service on my Honda Thanks Phill Excellent service, called and they told me to come on in. It took about 30 min for a full service on my Honda Thanks Phill More
Helpful Service Very courteous. Good communications. Always quality work. Been going there for many years. I trust Mike Brownlow to get done what needs to get done an Very courteous. Good communications. Always quality work. Been going there for many years. I trust Mike Brownlow to get done what needs to get done and not try to sell me on things I don't need. More