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Phil Hughes Honda
Athens, GA
307 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 307 reviews
February 01, 2016
trouble with tires At my most recent oil change and tire rotation, I was informed that I would need some new tires very soon. My Honda Fit is only two years old, and I At my most recent oil change and tire rotation, I was informed that I would need some new tires very soon. My Honda Fit is only two years old, and I had driven only 13,700 miles. I went home and googled my Dunlap tires, and they are supposed to last 6 years or 50,000! I called the service manager to ask him how my tires could have worn out so quickly. He asked me to come in and let him see the tires in person. After taking tread measurements and photos of my tires, he got in touch with Honda. The next day I got a phone call from him saying that the tires would be replaced, and I would only have to pay for the alignment! More
by SUSANINATHENS
Verified CustomerEmployees Worked With
Gary Bowman, Bret Marvin
February 01, 2016
Excellent Service! Mike was exceptional, very professional and knowledgeable. He quickly assessed my problem and came up with an immediate solution. Great service depar Mike was exceptional, very professional and knowledgeable. He quickly assessed my problem and came up with an immediate solution. Great service department, will defenately recommend! More
by monterokn007
Employees Worked With
Mike Brownlow
February 01, 2016
Routine Service It was wonderful. Great hustle and very helpful. They took my vehicle. Helped me to get logged onto the internet while I was waiting. I also took a It was wonderful. Great hustle and very helpful. They took my vehicle. Helped me to get logged onto the internet while I was waiting. I also took a test drive of a pilot while I was there, which I plan on being my next purchase. More
by LEANNE_LAYNE
Employees Worked With
Mike Brownlow
February 01, 2016
Quick and convenient Fair pricing and honest answers/info. Easy to set up an appointment. Able to use wifi and work while I was waiting. All around good experience. Fair pricing and honest answers/info. Easy to set up an appointment. Able to use wifi and work while I was waiting. All around good experience. More
by Amosgsu
Employees Worked With
David Nichols
January 31, 2016
150,000 maintenance! I love my CR-V so I obviously want to take care of it and Phil Hughs Honda service department has the reputation for being one of the most trustworth I love my CR-V so I obviously want to take care of it and Phil Hughs Honda service department has the reputation for being one of the most trustworthy and talented centers around here. I have been doing business with this department for decades and would not trust my car to anyone else. Thank you for always being there for me! A special thank you to Mike for always making sure I am taken care of and understand what is going on. More
by LB30607
Employees Worked With
Mike Brownlow
January 30, 2016
Fabulous, stress-free first car purchase experience I bought a pre-owned Honda Civic from Dennis Bence at Phil Hughes Honda in Athens today and I cannot say enough about the positive experience I had. I I bought a pre-owned Honda Civic from Dennis Bence at Phil Hughes Honda in Athens today and I cannot say enough about the positive experience I had. I was attentively listened to, was not pressured, and felt like the staff were attempting to help me as best they could to get the car I wanted at a price I could afford. I would highly recommend this dealership, and am especially grateful to Dennis, who spoke to me kindly and respectfully throughout the entire interaction, and really pulled through for me to get me a great deal on the exact car I wanted. The entire purchasing process was seamless, and having never purchased a car myself before, I am relieved it went so well after the stories I'd heard from others. Jerry Gay from the finance side of things was excellent as well, very kind, positive, easygoing and friendly. I also really appreciated being contacted promptly by email following my interest in cars at this dealership online. I will be having my tires replaced and car serviced on Monday as part of the deal, so I cannot comment just yet on the quality of the work done on the car, but I assume it will be as excellent as the customer service. More
by jessicacs9
Employees Worked With
Dennis Bence, Jerry Gay
January 30, 2016
Adequate waiting room with refreshments and bathroom. Because I had to wait over an hour for my car to have the oil changed, the service manager did not charge me. I brought plenty to do because there's Because I had to wait over an hour for my car to have the oil changed, the service manager did not charge me. I brought plenty to do because there's always a wait but that was very nice of him. They may need more technicians who can change oil so it won't be such a long wait. More
by EPHINSON
Employees Worked With
Mike Deason
January 29, 2016
Had accessory items installed in less than an hour. I had side moldings and wheel locks installed which were part of sales agreement. I was early for appointment, but was still out in less than an hour I had side moldings and wheel locks installed which were part of sales agreement. I was early for appointment, but was still out in less than an hour. Great customers service during sales and service. More
by DTBRAID
Employees Worked With
Dennis Bence, Jake Lovette
January 29, 2016
Courteous, professional, timely Did exactly what Jake (service contact) stated would be done, for the estimated cost and in the stated timeframe, plus; mentioned some recommended fut Did exactly what Jake (service contact) stated would be done, for the estimated cost and in the stated timeframe, plus; mentioned some recommended future service. In addition, performed recall service for which I was unaware. Excellent first experience. More
by TUCKER_533
Employees Worked With
Jake Lovette
January 29, 2016
It was all good Very fast service. Love dealing with people here. Service is great. Everyone is very helpfull. Sales was easy and fast. Didnt have to wait all day for Very fast service. Love dealing with people here. Service is great. Everyone is very helpfull. Sales was easy and fast. Didnt have to wait all day for it More
by SAEEDBHUIYAN
Employees Worked With
Brandon Wilcher, Jerry Gay, Lucas Adcock, Magan Bell, Ron Bhuiyan, Shane Bell, Jake Lovette
