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Phil Hughes Honda

Athens, GA

4.7
307 Reviews

3200 Atlanta Hwy

Athens, GA

30606

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Showing 307 reviews

February 05, 2016

check leak in CV I was told at another dealership that the driver's side inner CV was leaking and needed immediate replacement. David had the techs check it out and th More

by arilei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nichols
Feb 08, 2016 -

Phil Hughes Honda responded

Our service advisors always put the customers first - so happy we could help you make the best decision for your vehicle! Sincerely, Lindsay Lucas, Marketing Director

February 04, 2016

Great dealetship Richard was aeesome, the whole experience was practically stress free! Definitely will be back again next time we are in need of a vehicle, thanks aga More

by ERICANDLORISMART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cain, Richard Williams
Feb 08, 2016 -

Phil Hughes Honda responded

Wonderful! Richard is great - you were in good hands! Enjoy your new vehicle!! Sincerely, Lindsay Lucas, Marketing Director

February 04, 2016

Great Service and Care I can only hope that EVERY time I take my car in for service that Jake Lovette is my Service Advisor. Jake is very personable as well as informative. More

by ROCKYATPAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bence, Jake Lovette
Feb 08, 2016 -

Phil Hughes Honda responded

I am sure that Jake will always be more than happy to help you - especially after this gracious 5 star review! Thanks for taking the time to let us know you are a satisfied service customer! Sincerely, Lindsay Lucas, Marketing Director

February 04, 2016

Very efficient and timely service Service was done quickly and I was able to take shuttle back to work during service. Great customer care! Explanation of service was good and check ou More

by S. Carey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brownlow
February 03, 2016

Replace of Passenger Airbag Due to Recall I was extremely pleased with the entire procedure of replacing my airbag. I was scheduled for a next-day appointment, told it would take one hour and More

by wbjenkins0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carson, David Nichols
Feb 08, 2016 -

Phil Hughes Honda responded

Thank you! Recalls are an unfortunate inconvenience to car owners but I'm glad you felt that the issue was handled as promptly and efficiently as possible. We are happy to have you as a Phil Hughes customer! Sincerely, Lindsay Lucas, Marketing Director

February 03, 2016

service,service,service AS LOCATION MATTERS IN REAL ESTATE. SERVICE MATTERS AT PHIL HUGHES HELPFUL CURTIOUS INFORMATIVE I WOULD HIGHLY RECCOMMEND THEM TO ANYONE AND More

by kennamerw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nichols, Robert Proctor
Feb 08, 2016 -

Phil Hughes Honda responded

Thank you! We completely agree - customer service should always be the #1 priority and we're happy you think we're doing a 5 star job! Sincerely, Lindsay Lucas, Marketing Director

February 03, 2016

Routine oil change Excellent friendly service and good advice on timing of next service, as always at this center. One small omission: I requested more wiper fluid but t More

by hellerst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brownlow
February 03, 2016

Regular service Bill listened to my concerns, accurately recorded them on the service page that I signed, clearly explained what was going to happen, kept me informed More

by MDARLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Burns
Feb 08, 2016 -

Phil Hughes Honda responded

Thank you for your detailed review! I'm glad Bill provided a positive service experience for you - we appreciate your recommendation and look forward to seeing you next time! Sincerely, Lindsay Lucas, Marketing Director

February 03, 2016

Service for Flat Tire and Oil Change Service was great, per usual. He helped me determine which services I needed most (in a stressful flat tire situation at the end of the day) and let m More

by abn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Lovette
Feb 08, 2016 -

Phil Hughes Honda responded

Great, I'm glad Jake was able to assist you and provide helpful advice during a stressful situation. That's what we're here for! Thanks for being a loyal Phi Hughes customer! Sincerely, Lindsay Lucas, Marketing Director

February 02, 2016

Excellent Salesman was awesome he let me look over the car and never pressured me like other do test drove it and love it would recommend this dealership to all More

by GEORGIA6964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cain, Gary Bowman
Feb 08, 2016 -

Phil Hughes Honda responded

Thanks for taking the time to write a review! Our dealership strives to always provide a positive, pressure-free experience to every customer - I'm glad David and Gary made you feel comfortable! Sincerely, Lindsay Lucas, Marketing Director

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