Phil Hughes Honda

Personable, helpful staff. Service has been on point. All requested items were addressed by the staff that helped us. Service has been on point. All requested items were addressed by the staff that helped us. More

Review: Misleading and Untrustworthy Service Department I recently took my 2003 Honda Civic DX to this dealership’s service department to diagnose a coolant leak and smoke coming from the fro Department I recently took my 2003 Honda Civic DX to this dealership’s service department to diagnose a coolant leak and smoke coming from the front of the car. I went in hoping for an honest assessment but left feeling misled and frustrated. After inspecting my car, the dealership informed me that the head gasket was likely blown and that an expensive repair was necessary. However, I later confirmed with a trusted source that my head gasket was neither leaking nor blown. Given that I had no history of overheating or coolant issues before this recent leak, it felt as though the dealership was exaggerating the issue to upsell an unnecessary repair. To make matters worse, when I asked for test results or documentation of their findings, they refused to provide any. This lack of transparency made me even more suspicious of their diagnosis. I hadn’t purchased my car from this dealership, but I still expected professional integrity and clear communication. Instead, I felt like my concerns were exploited for financial gain, and their unwillingness to share test results only added to the experience’s negative impression. Bottom line: I would not recommend this dealership’s service department for diagnostics or repairs. If you go in for a diagnosis, double-check any serious claims they make, and be prepared to insist on documentation—it might save you from costly and unnecessary repairs. More

Courteous and helpful. Nothing but good experiences so far, from new car purchase to service done. Would recommend! Nothing but good experiences so far, from new car purchase to service done. Would recommend! More

Excellent customer service. Service advisors were knowledgeable about your Honda. On-time service completion. And a clean facility. I will definitely go back for my car schedu Service advisors were knowledgeable about your Honda. On-time service completion. And a clean facility. I will definitely go back for my car scheduled maintenance. More

Excellent service all the time. Thanks to Mr. Matt and his team for the great assistance. We live in Evans and drive all the way to Athens just to have our car seviced by this trust Thanks to Mr. Matt and his team for the great assistance. We live in Evans and drive all the way to Athens just to have our car seviced by this trustworthy dealership. More

I had an appointment and was able to change it to earlier time. Everyone was very friendly and service was fast. Did not mind waiting at all. time. Everyone was very friendly and service was fast. Did not mind waiting at all. More

Rob was excellent in getting my car in for windshield replacement. Got me a loaner too replacement. Got me a loaner too More

Everyone was friendly,courteous,& polite. Kept me informed and updated on wait times and progress of work being done. Kept me informed and updated on wait times and progress of work being done. More

I drive out of my way to Phil Hughes Honda for service. The service advisors are never pushy. Best customer service around. Highly recommend! The service advisors are never pushy. Best customer service around. Highly recommend! More

Always receive great service at Phil Hughes Honda. Service department is efficient, knowledgeable and professional. Highly recommend! Service department is efficient, knowledgeable and professional. Highly recommend! More