Phil Hughes Honda

Great service There was a problem with my moon roof. David is really responsible and called my everyday to tell me the progress. Besides repairing the moon roof, he There was a problem with my moon roof. David is really responsible and called my everyday to tell me the progress. Besides repairing the moon roof, he also helped me solve the recalling problem, which I did not know by that time. So I really thank him for this. More

Very Happy All your staff seems very polite, friendly and knowledgeable. David was exceptionally helpful. The work was done quickly and effectively. I even enjoy All your staff seems very polite, friendly and knowledgeable. David was exceptionally helpful. The work was done quickly and effectively. I even enjoyed the popcorn. More

Fantastic! Once again David and the staff were fantastic. We had a pleasent wait in the waiting room watching TV and eating popcorn while our car was quickly ser Once again David and the staff were fantastic. We had a pleasent wait in the waiting room watching TV and eating popcorn while our car was quickly serviced. Thank you! More

great service I had a problem with the sun visor and the Phil Hughes Honda service took it on itself to replace it at no cost, after they have learned that the same I had a problem with the sun visor and the Phil Hughes Honda service took it on itself to replace it at no cost, after they have learned that the same item was replaced 3 yrs ago. Thank you. More

Great to work with Andrew in Sales Andrew Hagglund from the day we met him helped us to find the car that suited us. He was patient and understanding and never pressured us. We decide Andrew Hagglund from the day we met him helped us to find the car that suited us. He was patient and understanding and never pressured us. We decide on a Honda Civic LX and wanted a Cosmic Blue exterior and gray interior, but they didn't have it on the lot, but Andrew was quick to locate one and had it delivered the next day. Thanks to Andrew we have the car we wanted, and absolutely love it. Susan and Peter More

great service The service department is the best. The advisor did an excellent job of customer service. He was very informative of the problem and the required repa The service department is the best. The advisor did an excellent job of customer service. He was very informative of the problem and the required repairs. They met our time line and came in under the estimate for the work. I highly recommend them all for your needs. More

Never a bad experience I've been coming to this location for about 4 years. We are a Honda family from as far back as I can remember. The guys at Phil Hughes have always t I've been coming to this location for about 4 years. We are a Honda family from as far back as I can remember. The guys at Phil Hughes have always treated me with respect and have always been up front with me about what is needed for my car, despite the stereotypes of being a "young female at the mechanics". My father visited last year and his battery randomly died in his Accord, and the guys got him sorted super fast without delayed any of the fun of their visit. My most recent experience was an oil change, tire rotation, and transmission check -- I had accidentally made the appt for Thursday instead of Wednesday and only realized it when I was at the dealership, but they not only happily serviced my car but they did it in the time quoted and over lunch! AND they told me my tires didn't need rotating (which honestly I wouldn't have known either way) so I didn't get charged for that. I actually *enjoy* visiting this dealership, love having the internet access, trust the service team, and appreciate their patient teachings whenever I have any questions. Thank you guys! More

#1 Dealer I've Dealt with My Honda Accord that I purchased used from a totally different dealer in July 2015 began having oil consumption problems in December 2015, (as much a My Honda Accord that I purchased used from a totally different dealer in July 2015 began having oil consumption problems in December 2015, (as much a 1 quart in 225 miles and on average 2.5 quarts per 1000 miles) . I contacted Honda Corp to have them tell me basically get lost even though a lawsuit over this very same issue with a $17.2 million judgement against them took place. Also in the judgement from the lawsuit an extended warranty up to 125000 miles for all owners with affected vehicles was to be put in place. I can tell Honda took it seriously considering they wouldn't even honor the warranty. 20-30 phone call later and ATLEAST 20 hours with 2 calls over 3 hours each and dozens of different people I stills got nowhere even though multiple people from Honda told me that Honda should be responsible but it was above their pay grade and they couldn't do anything for me. As a last ditch effort I took it to Phil Hughes and even though it isn't fixed yet they ARE doing something and working towards getting this fixed for me. The only way I will ever buy a Honda again is at Phil Hughes in Athens Georgia. If it wasn't for these guys I would be adamant about never even taken a ride in a Honda vehicle again. More

Staff was helpful. The staff was very helpful and friendly. I would certainly use this dealership again. The bathrooms were very clean and orderly. Great job on fixing The staff was very helpful and friendly. I would certainly use this dealership again. The bathrooms were very clean and orderly. Great job on fixing my flat tire. More

Oil Change and Service When my golden wrench shows up, I know to schedule a visit at My Honda Dealorship for care and concern! Bill scheduled me when I could come in. Bill When my golden wrench shows up, I know to schedule a visit at My Honda Dealorship for care and concern! Bill scheduled me when I could come in. Bill came out to greet me upon arrival and told me the level of care required and the cost of the care. He listened to my concern and took excellent care to deliver my car on time for my next appointment. A wonderful experience right down to the coffee and a sweet treat! More