Phil Hughes Honda
Athens, GA
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Warranty work well covered We bought a brand new Honda CR-V EXL and within a week noticed rubber coming off part of the trim on the passenger door window. We took it to our Hond We bought a brand new Honda CR-V EXL and within a week noticed rubber coming off part of the trim on the passenger door window. We took it to our Honda dealership where we bought the car. They decided a replacement part would need to be ordered. It arrived quickly, about a day, and I took it in early the next day to have it installed. About an hour later I was on the road with the new part and no charge for service. They took good care of us and I'm glad we chose Phil Hughes Honda. More
Great customer service Brett was incredibly polite and respectful. He explained everything to me and told me exactly what was going on. The service was quick as well Brett was incredibly polite and respectful. He explained everything to me and told me exactly what was going on. The service was quick as well More
Excellent Customer Service Jake (Service Advisor) was excellent, and provided superior service! He was easy to work with, and kept me informed as the work progressed. Super jo Jake (Service Advisor) was excellent, and provided superior service! He was easy to work with, and kept me informed as the work progressed. Super job! More
Normal service When your wrench lights up, it's normally unexpected and happens at all the wrong times. I immediately drove to my dealership and was delighted when When your wrench lights up, it's normally unexpected and happens at all the wrong times. I immediately drove to my dealership and was delighted when they took me right in. In less than a half hour, I was on my way, my car serviced and plenty of time left to do what I wanted to do. Thanks, Phil Hughes Honda, you made my day. More
Great customer service David was so helpful with our service issue. He went above and beyond the call of duty to get us back on the road again. David was so helpful with our service issue. He went above and beyond the call of duty to get us back on the road again. More
SLOW!!!!! It takes too long to simply change the oil on my car. It took nearly 50 minutes after they drove the car into the bay. This happens every single time, It takes too long to simply change the oil on my car. It took nearly 50 minutes after they drove the car into the bay. This happens every single time, the employees seem nice but getting people in and out is not their priority. More
Great customer service! They worked fast and were respectful! They were done within the time they said it would be done. Environment was welcoming and professional. They even They worked fast and were respectful! They were done within the time they said it would be done. Environment was welcoming and professional. They even vacuumed my car! More
Quick and Thorough Service My battery died unexpectedly and I had to get it replaced before heading to work for the day. I only waited for about 20 minutes to get it replaced. I My battery died unexpectedly and I had to get it replaced before heading to work for the day. I only waited for about 20 minutes to get it replaced. I was on my way much more quickly than expected. More
Jake was awesome an very helpful to me when me!!! I love going there because they always treat everyone with great customer service.... Thanks to all your staff who I have meet an didn't meet they all I love going there because they always treat everyone with great customer service.... Thanks to all your staff who I have meet an didn't meet they all are great people More
Great customer service and deal! Andrew was so helpful in helping me find a new 2016 Honda Accord EX L. I'm currently relocating from NYC and had to do the sale over the phone. He was Andrew was so helpful in helping me find a new 2016 Honda Accord EX L. I'm currently relocating from NYC and had to do the sale over the phone. He was patient with me and my family as they helped me communicate during the sale. Brian was very helpful as well during the financing. Overall I felt my experience went well and I was able to get a great deal. Thanks Phil Hughes Honda! More